Information Technology and Services

Web Conferencing

Adobe Connect Pro

Adobe Connect Pro (ACP) is SU's web conferencing tool. Groups large and small can convene online to securely share documents, audio, video, presentations, desktops, whiteboard updates and more in real time, right from their individual desktops. Adobe Connect Pro
Adobe Connect Pro provides a whole new set of collaborative opportunities. Some possible uses for the application include:

  • Web conferencing, with controlled access to team meetings to ensure privacy and security of communications and data
  • Live, elearning spaces not bound by physical space, rich in virtual media.
  • Communication and collaboration for hybrid classes with mixed online and on-campus students
  • Enabling collaborators to meet and contribute online, regardless of physical location
  • Online seminars, training and professional development
  • Virtual office hours


Get started

A wealth of information is on the ANSWERS Adobe Connect Pro home page.

The following sequence is recommended to get up to speed:

Compatibility Check: Before launching Adobe Connect Pro, users should check to ensure that their machine, web browser and plug-ins are compatible with the software. This can be accomplished by visiting the Adobe Test page. This Adobe website also offers troubleshooting tips.

Learn How: Online tutorials are available on the ANSWERS Adobe Connect Pro home page, and at the Acrobat Connect Pro Resource Center at

Set up a Meeting: All current SU students, faculty and staff can access Adobe Connect Pro at A valid SU NetID and password is required for login.

Questions? Need help?

Visit the ANSWERS Adobe Connect Pro home page.

Faculty and staff: Contact the information technology support staff supporting your school, college or department. For a list of support staff, visit

Students: Contact the ITS Service Center at (315) 443-2677, or email

We also have videoconferencing

You can find more information about videoconferencing services here.