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Syracuse University has established email as a primary vehicle for official communication with students, faculty, and staff. An official email address is established and assigned by Information Technology and Services (ITS) for each registered student, and current faculty and staff members. All University communications sent via email will be sent to this address.

New undergraduate students are assigned an official email address after they have returned their Intent to Register form and tuition deposit, and been confirmed as registered (matriculated). Please allow adequate time for receipt and processing of the form and deposit before attempting to access your official email address.

New graduate and Law School students are assigned an official email address after they have been admitted.

All Registered Students - To access your official email address, you must first pick up your NetID. To do that, go to the NetID Services page at http://netid.syr.edu.

Official email accounts for students are established in a system called SUmail. SUmail is managed by the University and utilizes Microsoft's Live@edu email service. This partnership provides students several powerful and convenient features, including:

  • 10 GB inbox and 20 MB attachments
  • Optimized Outlook experience including customizable user interface
  • Shared calendar and contacts
  • Message tracking
  • Folders to organize email
  • Forwarding, POP3, IMAP, and Outlook Connector for mobile phone and personal computer access
  • Spam filtering and phishing protection
  • Collaborative workspace
  • Keep your email address after you graduate

As a registered SUmail user, you'll be able to take advantage of other Live@edu services at no cost, including Office Live Workspaces; Windows Live SkyDrive; Windows Live Spaces; Microsoft SharedView beta; Windows Live Messenger; and Windows Live Alerts; and Microsoft's support for all these services.

Information about using SUmail is available on the Web at http://its.syr.edu/email/sumail/. For further questions, contact the ITS Help Center at 443-2677 or email consult@syr.edu.

MyMail - Students with existing MyMail accounts can opt into SUmail at http://getsumail.syr.edu.

Faculty and Staff -Official email accounts for Faculty and Staff are established in the University's internal email system, operated and supported by ITS and departmental computing support staff. Faculty and Staff are not eligible for SUmail accounts. In addition to ITS email, faculty and staff may obtain email accounts on departmental servers. Check with your department's computing support staff to see what options are best for you.

Faculty, staff, and students may redirect their official syr.edu email to another address, such as @hotmail.com, @Yahoo.com, or @aol.com. The University recommends that students access their official syr.edu email address by using SUmail. Those who choose to redirect their syr.edu email to another address do so at their own risk.