OUTLOOK at
Syracuse University

General Information

Addressing

Email

Contacts

Calendar

Outlook Web Access


Help Links

Using Outlook On-Screen Help

Finding more Outlook Help

Tidbits

Outlook Training Sessions

 
Microsoft Outlook is the current email system for SU. Users are being migrated from GroupWise to Outlook. Microsoft Outlook is the email, contact management, calendaring and productivity software being installed on faculty and staff desktops over the next year. Outlook has a full-featured desktop client and an easy to use Web-based version for remote access.

Search Outlook Documentation
To search Outlook email documentation on the ITS Web server (its.syr.edu/email/outlook), just type in a few descriptive words and hit the <Enter> key (or click on the Google Search button) for a list of relevant web pages.

Go to Google Home

Notices: Blind Carbon Copy (posted 8/13/07)

Below is documentation on how to use Outlook at Syracuse University.

Main Index

General Information Terms & Definitions you should know
   What is Outlook?
   Are Outlook and Exchange the same?
   Where are the Addresses from?

Personalized Menus: Customizing Drop-Down Menus
   How do you show all the items in your drop-down menus?

Options
   What are my Outlook options?
   How do you access my Outlook preferences?

Sharing Outlook Information
   How do you set up Sharing?
   How do you access Shared information?
   What's the difference between Sharing and Delegating?
   How do you know which one to use?
   What do the permissions mean?

Addressing About Address Book at Syracuse University
   Who is included in the Syracuse University Directory?
   When do you use the GAL (Global Address List) versus LDAP versus Contacts?
   Who is included in the Global Address List?

Customizing Address Book
   How do you change the default list used in the Address book?
   How do you change my default Contacts folder?
   Can you change the Address Book search order?
   How do you add or remove lists from the Address book?

Using Address Book
   How do you use the Address book?
   How do you find Names for your e-mails?
   How do Automatic names work?
   How do you get rid of duplicate names?
   How can you check a name before you e-mail it?
   How do you find someone in your Contacts?

Using Contacts
   How do you manage Contacts?
   How do you change the look and feel of the Contacts screen?
   Can you create more than one Contacts folder?
   How do you add new Contacts?
   How do you find Contacts?
   How do you e-mail Contacts?

Email Using Email
   How do you create a new message?
   How do you turn MS Word on/off as your e-mail editor?
   How do you reply to a message?
   How can you tell if people have read your message?
   How do you add a Bcc field your e-mail messages?

E-mail Searching

E-mail Rules
   How do you create rules?

E-mail Groups, Views & Sorts
   What are Groups and why would you use them?
   How do you work with Grouping?
   How to change the current e-mail folder view?
   How to sort the e-mail folder?

E-mail Attachments
   How do you attach a file to an e-mail?
   What file types are blocked by Outlook?
   How do you receive a blocked file?

E-mail Folders
   How do you manage folders?
   How do you add, delete or rename folders?
   How do you put folders into your Favorites?

E-mail - Using Signatures
   How do you create, insert and switch signatures in your messages?
   How do you automatically set default signatures in new messages?
   How do you stop strange formatting of your signature?

E-mail - Out of Office Assistant
   What is Out of Office Assistant?
   How do you use Out of Office Assistant?
   Do you need separate rules to prevent replies to ListServ when using Out of Office Assistant?
   How do you turn off Out of Office Assistant?

Contacts Distribution Lists
   How do you create a Distribution List?
   How do you edit a Distribution List?
   How do you create a Distribution List with more than 100 members?
   How do you e-mail a Distribution List?
   How do you add BCC to a Distribution List?

Calendar Meeting Request
   How do you set up a meeting?
   How do you reserve a Conference room?
   How do you submit a change request to the meeting owner?

Outlook Web Access Web Access Tips & Tricks