Who to Contact:
If you are a student, contact the ITS Service Center at (315) 443-2677 or consult@syr.edu.
If you are a faculty or staff member, refer to the chart below:
| If you are having trouble with: |
Contact: |
- Getting PeopleSoft application to work on your computer
|
Your department's technical support person |
- Your NetID or your PeopleSoft access
|
ITS Service Center at (315) 443-2677 or consult@syr.edu |
- Understanding how to use PeopleSoft or need help with understanding the information.
|
Follow your normal procedures. Contact whomever you normally ask for assistance with MySlice or PeopleSoft HRSA applications. Be prepared to answer the following questions:
- What were you trying to do?
- What did you expect would happen?
- What did happen or what did you see?
- Did you receive an error message? If so, what was it?
- What path did you try to use after the upgrade?
- What path did you use before the upgrade?
- When did you encounter this?
If you don't know who to contact, click here to request assistance. |
If you are unsure where to get help , contact the ITS Service Center at (315) 443-2677 or consult@syr.edu.
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