Information Technology and Services

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ITS banner

ITS banner

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Welcome to Computing at SU

Syracuse University's Information Technology and Services (ITS) provides students, faculty, and staff with technology resources that support the University's mission of promoting learning through teaching, research, scholarship, creative accomplishment, and service.

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SUmail is being upgraded!

Sometime this summer, Microsoft will upgrade SUmail to its latest cloud environment, which offers increased message size and mailbox storage.

To ensure continued access to your SUmail mailbox, please:

Check your SUmail account often this summer. We’ll notify you by email of the specific date of the upgrade once Microsoft sets the date. We’ll also provide you with details about the upgrade.

Bookmark a link to https://answers.syr.edu/x/6oSBAQ. As it becomes available from Microsoft, we will post information here on the upgrade and provide checklists of things you will need to do before and after the upgrade, including information on managing your passwords in the new Microsoft cloud environment.

Bookmark a link to http://sumail.syr.edu so you can access SUmail from a web browser. If you have been logging into Outlook.com to access SUmail, it may no longer work after the upgrade. Similarly, if you use your smartphone, tablet, or email software (i.e., Apple Mail, Thunderbird) to access SUmail, it may need to be reconfigured after the upgrade
Stay tuned for more information about the SUmail upgrade!

Questions? Need more info?
Visit Answers.syr.edu first: https://answers.syr.edu/x/6oSBAQ
Or contact us at (315)443-2677 or help@syr.edu

News and Announcements heading

Summer Telephone and Network Installations: Order Now!

Requests from SU departments for telephone and networking changes that need to be completed prior to the start of the fall 2013 semester should be submitted by July 12, 2013.

Bringing Peck Hall into the 21st Century

Peck Hall may be 117 years old, but recent efforts enable it to function as a 21st century facility for Falk College’s Department of Marriage and Family Therapy (MFT). MFT, now with about 70 graduate students in the program, is expected to grow to about 100 students next year, so the work of Falk’s IT team and ITS will be essential to its success.

ITS Will Decommission Blackberry Enterprise Server

ITS recommends that users who wish to purchase a new BlackBerry device choose a new BB10 device.

Online Learning Services Relocates

In addition to working space for professional staff and graduate assistants, the new space includes a faculty technology center which allows OLS staff to consult with faculty about their instructional technology needs.

Adobe Digital Publishing Suite Leads to Great Discovery

Enrollment Management, in collaboration with SU Publications and Information Technology and Services (ITS), has launched a digital publication meant to inform, excite and comfort new members of the Discovery Program.

Tech Updates - April 2013

Keeping current with software, systems, issues and devices at SU

Milestones, Achievements and People in Motion--April 2013

News about IT staff at SU

NEW! Summer Institute for Technology-Enhanced Teaching and Learning

ITS offers an tntensive experience for faculty looking to add online and technology elements to their courses. The Online Learning Services (OLS) group of Information Technology and Services (ITS) will offer its inaugural Summer Institute for Technology-Enhanced Teaching and Learning (SITETL) to be held this summer in two separate week-long sessions in order to accommodate different schedules. The two sessions are planned for May 21-25 and August 6-10.

Qualtrics Comes to SU

A modern university needs vast amounts of timely, accurate data to run efficiently. Qualtrics Research Suite is one of the best ways to gather and analyze those data, and starting with a February soft launch, it will gradually become available to all SU faculty, students and staff.

More SU ITS News

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May 21, 2013

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Using Technology to Ensure Accessibility

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Information Technology and Services (ITS) offers a variety of resources for using technology to ensure accessibility for all members of the Syracuse University community. Read more.