Syracuse University's Information Technology and Services (ITS) provides students, faculty, and staff with technology resources that support the University's mission of promoting learning through teaching, research, scholarship, creative accomplishment, and service.
Sometime this summer, Microsoft will upgrade SUmail to its latest cloud environment, which offers increased message size and mailbox storage.
To ensure continued access to your SUmail mailbox, please:
Check your SUmail account often this summer. We’ll notify you by email of the specific date of the upgrade once Microsoft sets the date. We’ll also provide you with details about the upgrade.
Bookmark a link to https://answers.syr.edu/x/6oSBAQ. As it becomes available from Microsoft, we will post information here on the upgrade and provide checklists of things you will need to do before and after the upgrade, including information on managing your passwords in the new Microsoft cloud environment.
Bookmark a link to http://sumail.syr.edu so you can access SUmail from a web browser. If you have been logging into Outlook.com to access SUmail, it may no longer work after the upgrade. Similarly, if you use your smartphone, tablet, or email software (i.e., Apple Mail, Thunderbird) to access SUmail, it may need to be reconfigured after the upgrade
Stay tuned for more information about the SUmail upgrade!
Questions? Need more info?
Visit Answers.syr.edu first: https://answers.syr.edu/x/6oSBAQ
Or contact us at (315)443-2677 or help@syr.edu

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