Activate your NetID

Activate your NetID. The NetID is a personal identifier that is used to access SU computing resources.

Forgot your password?

Answer your challenge question and create a new password.

Look up your NetID

Look up your NetID using your SUID.

Confirm your password 

Confirm that your NetID and password are working.

Change your password

Sign on with your current password and create a new one.

Change your challenge question

Select a new challenge question.

Manage your NetID

  • Change your password
  • Change your challenge question
  • Specify where your email is delivered (not for current students, faculty & staff)


Don't share your password with anybody, including your peers, friends, and family members. Nobody at Syracuse University, including Information Technology and Services (ITS), will ever ask for your password. Do not respond to any requests to reveal your password or other private information, including online and email requests. Create a strong password, change your password often, and report to ITS if anyone is using your account without permission. Treat your password like the PIN for your ATM card - as your secret!