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ITS Student Computing Support Services provides computing support and repair services for
desktop or laptop computers running the following:
- Windows XP with SP2
- Macintosh OS X
Students with computers running Linux operating systems must obtain support and repair services
from private vendors.
ITS Student Computing Support Services provides consulting services for the following:
- ResNET, SU's high-speed network and Internet connection for students
- AirOrange, SU's wireless network
- SU student e-mail
- ITS computer labs
- Virtual Private Network (VPN)
- McAfee antivirus software
- MySlice (the supported Web browser is Microsoft's Internet Explorer version 5.5 and higher)
- NetID and password
ITS Student Computing Support Services DOES NOT provide consulting services for the following:
- Digital cameras
- Apple iPod and Windows MP3 players
- Game Consoles, except for registering game consoles on ResNET
- Palm pilots/PDAs
- Personal Web page support
- Microsoft Office applications
- Computers running Linux operating systems
- Windows operating systems prior to Windows XP
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