Information Technology and Services

ITS-Supported Hardware and Software for Students

ITS Student Computing Support Services provides computing support and repair services for desktop or laptop computers running the following:

  • Windows Vista
  • Windows 7
  • Windows 8 and 8.1
  • Macintosh OS X - Snow Leopard and up (10.6 or higher)
Students with computers running Linux operating systems must obtain support and repair services from private vendors.

ITS Student Computing Support Services provides consulting services for the following:

  • SU's high-speed wired network and Internet connection for students
  • AirOrangeX, SU's wireless network
  • SU student e-mail
  • ITS computer labs
  • Recommended Antivirus
  • MySlice (the supported Web browser is Microsoft's Internet Explorer version 5.5 and higher)
  • NetID and password

ITS Student Computing Support Services DOES NOT provide consulting services for the following:

  • Digital cameras
  • Apple iPod and Windows MP3 players
  • Game Consoles, except for registering game consoles on ResNET
  • Palm pilots/PDAs
  • Personal Web page support
  • Microsoft Office applications
  • Computers running Linux operating systems