Information Technology and Services

Cellular Service

The Telecommunications Department coordinates wireless service for departments at Syracuse University.

Fast Forward Syracuse

Fast Forward: Mobile Device Policy from Syracuse University News on Vimeo.

On the recommendation of the Fast Forward Syracuse Telecommunications Initiative Team, the University adopted a new Mobile Device Acceptable Use Policy effective July 1, 2015.

As part of this new policy, the University will transition to AT&T as the single vendor unless a specific business case can be made for an individual user to use a different carrier. AT&T was selected by the team because of its plan flexibility and greater cost savings potential.

The development of a campus-wide policy will result in effective and consistent distribution and use of cell phones, cellular-embedded tablets and laptops. The new policy will help supervisors identify faculty and staff members whose roles with the University require them to have a University-provided cellular smartphone and/or a cellular-embedded tablets or laptops.

Please become familiar with the new policy before inquiring on new cellular services.  We also recommend you review the Mobile Device Security Standards which are referenced in the new policy. 

For further information, contact Telecommunications at or call 315-443-1228.

To obtain cellular service on the Syracuse University account, please submit the correct form:

To Cancel your SU cellular service please submit the form below:

Vendor Contacts:

AT&T Wireless (Preferred domestic and international provider)

Timothy Parke (607) 280-6270

Verizon Wireless

Matt Flood - Contact info coming soon.

Student/Employee Discounts:

Some cellular carriers offer discounts to eligible employees and students:

For International Travelers:

Please click here to request international data/calling plans. Please note that Telecommunications requires 5 days' notice for all requests to allow for processing time.

FCC Tip Sheet: Wireless World Travel Made Simple

Telecommunications has one loaner Smartphone that is international ready. It is available on a first come first serve basis. You will be required to pay $10 per day for the phone, plus the costs of your usage while traveling abroad. Rates vary per country, please contact Telecommunication at ext. 4730 for more information:

AT&T International Travel
Tips for iPhone International Travelers
Tips for ATT Mobility International Travelers
Click here for an AT&T International Roaming Data Calculator

Verizon International Travel
International Rates and Instructions for Verizon Wireless