Information Technology and Services

Service Request Forms
The Telecommunications Department coordinates cellular service for departments at Syracuse University. For more information please click here: Cell Phones

Long distance and international calls are restricted on most campus telephones. Faculty and staff that need to make long-distance calls from a restricted phone may apply for an authorization code (PBN-Personal Billing Number) by completing the following form: Long Distance Access Request

The Telecommunications Department has made arrangements with Time Warner Cable to provide a consolidated bill for Road Runner Internet service subscriptions paid for by SU employees departments. For more information on this process please click here: Road Runner Accounts

To subscribe to administrative voice mail service please complete the following form: Voice Mail Request There is a $1.85 per month charge for this service that will be charged monthly to the employees department.

To order Telephone service please complete the following form: Work Order Request