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Your telephone service at Syracuse University provides you with a state-of-the-art communications package. The following features are provided for your use:

Call Waiting

The call waiting feature lets you know someone is trying to reach you while you're on the phone.

How to use call waiting:

  • hear the call waiting tone
  • press the switch or recall
  • or hang up and answer new call

To deactivate call waiting, dial *86, (then dial telephone number)

Three Way Calling

Three way calling lets you speak to two people, at two different numbers, at one time.

How to use three way calling:

  • press switch
  • dial second number
  • announce conference call
  • press switch hook

Speed Calling

Speed calling lets you dial one or two digits to make your call.

How to use speed calling:


To program the feature:

  • dial *74 and the code (0-9) and number you want programmed
  • hear confirmation tone
To use:
    dial * and the number code on speed calling lists

Call Trace

Call Trace is a safety feature provided on student telephone lines. it helps students deal with obscene, threatening, or harassing telephone calls.

How to use call trace:

  • Upon receipt of threatening call, hang up immediately lift receiver and dial 157
  • after following steps of recorded message, notify Public Safety

If you feel you are in danger, call Public Safety by dialing "711". Otherwise, call them at 443-2224.

The next step is to file a written complaint with the Department of Public Safety. There is a $1.50 charge each time the Call Trace feature is activated.