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Contact school, college and departmental support staff


Many faculty and staff receive individualized computing support and information from their support units within their departments.

ITS Support Services: Who we are and what we do


Information Technology and Services (ITS) provides a variety of support options for students, faculty, and staff. Additional computing support services are provided by school, college, and departmental computing support staff.

Support

ITS Walk-in Support Centers Hours during Spring Break Week

These hours temporarily replace the normal hours of operation.

Effective dates: March 7 - March 15


Life Sciences/CST Service Center Room 1-227

  • Saturday, March 7: 12 p.m. - 6 p.m.
  • Sunday, March 8: 12 p.m. - 5 p.m.
  • Monday, March 9: 9 a.m. - 5 p.m.
  • Tuesday, March 10: 9 a.m. - 5 p.m.
  • Wednesday, March 11: 9 a.m. - 5 p.m.
  • Thursday, March 12: 9 a.m. - 5 p.m.
  • Friday, March 13: 9 a.m. - 3 p.m.
  • Saturday, March 14: 12 p.m. - 5 p.m.
  • Sunday, March 15: 2 p.m. - 10 p.m. (Resume Normal Hours)

ITS Phone Support


(315) 443-2677


 NORMAL PHONE SUPPORT HOURS

Academic Year  

8 am to 5 pm
Monday to Friday

Live support

Summer

8 am to 4:30 pm
Monday to Friday

Live Support

Year-round

 Weekends &
after hours

Call (315) 443-2677
to leave a message

ITS Service Center Walk-in Support


Check Available Services

North Campus
Life Sciences/CST Service Center Room 1-227
Normal Hours

Academic Year  

  • Monday to Thursday:
    9 a.m.-10 p.m.
  • Friday: 9 a.m.-3 p.m.
  • Saturday: Noon-6 p.m.
  • Sunday: 2-10 p.m.

Summer
(Effective May 12, 2014)

  • Monday to Thursday:
    9 a.m.-6 p.m.
  • Friday: 9 a.m.-3 p.m.
  • Saturday & Sunday:
    Noon-6 p.m.