Information Technology and Services

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Contact school, college and departmental support staff

Many faculty and staff receive individualized computing support and information from their support units within their departments.

ITS Support Services: Who we are and what we do

Information Technology and Services (ITS) provides a variety of support options for students, faculty, and staff. Additional computing support services are provided by school, college, and departmental computing support staff.


ITS Phone Support

(315) 443-2677


Academic Year  

8 am to 5 pm
Monday to Friday

Live support


8 am to 4:30 pm
Monday to Friday

Live Support


 Weekends &
after hours

Call (315) 443-2677
to leave a message

ITS Service Center Walk-in Support

Check Available Services

North Campus
Life Sciences/CST Service Center Room 1-227
Normal Hours

Academic Year  

  • Monday to Thursday:
    9 a.m.-10 p.m.
  • Friday: 9 a.m.-3 p.m.
  • Saturday: Noon-6 p.m.
  • Sunday: 2-10 p.m.

(Effective May 11, 2015)

  • Monday to Thursday:
    9 a.m.-6 p.m.
  • Friday: 9 a.m.-3 p.m.
  • Saturday & Sunday:
    Noon-6 p.m.