Departments

Office of the CIO

The Office of the CIO supports the Vice President for Information Technology and Chief Information Officer (CIO), who develops and implements strategies to ensure that ITS is providing central technology support across both the academic and administrative operations of the University, and provides day-to-day leadership and administration of the Information Technology Services (ITS) department.

Samuel J. Scozzafava, Jr.
Vice President for Information Technology and Chief Information Officer
315.443.3814
sjscozza@syr.edu

Academic Services

Academic Services provides support, learning and classroom technology, public computer labs, media, and web technologies and services through Learning Environments and Media Production (LEMP), Academic Applications and Services Centers (AASC), and Online Learning Services.

Jenny Gluck
Associate CIO for Academic Services
315.443.5772
jsgluck@syr.edu

Business Office

The Business Office is responsible for ITS financial management, administration, and planning; software licensing and digital certificates; and ITS human resources and organizational development.

Anna Kopp
Director of Administration
315.443.6189
ajkopp@syr.edu

Mindi Stoffel
Assistant Director, Software Asset Manager
315.443.2716
mmstoffe@syr.edu

Core Infrastructure Services

Infrastructure Services encompasses the NetworkingTelecommunications, and Core Infrastructure Services (CIS) groups and keeps the campus connected with data, voice, and cable TV networks while also supporting the campus desktop computing environment for all students, faculty and staff, including email, file storage, remote access, and printing. This group also is responsible for the University’s Network Master Plan.

Eric Sedore
Associate CIO for Infrastructure Services
315.443.3534
essedore@syr.edu

Enterprise Application Systems

Enterprise Application Systems (EAS) provides application development, security and scheduling support for the University’s enterprise deployments of MySlice, Campus Solutions, Human Capital Management, and Financials.

In addition to these enterprise systems, EAS also provides programming and data integration support for key ancillary systems and departments including OnBase Content Management system; Degree Works system; Housing system. Additionally we also provide enterprise database support.

Trudi Porter
Director of Enterprise Application Systems
315.443.1815
tporter@syr.edu

Enterprise Technology Group

Enterprise Technology Group (ETG) provides support for the University’s Enterprise Data resources and applications.  This includes MyReports (aka Hyperion Interactive Reporting), SU Analytics, Blackbaud CRM (aka “CITRUS”) and the Listserv application.

Erik Anderson
Director of Enterprise Technology Group
315.443.9680
esande01@syr.edu

Enterprise Process Support / Project Management Office

Enterprise Process Support (EPS) provides consultation and facilitation services for administrative and academic departments throughout SU working collaboratively with members of the campus community to improve business processes across the organization.

Kathleen Kinney
Director of Enterprise Process Support
315.443.2976
kdkinney@syr.edu

Information Security

Information Security (InfoSec) works to protect SU’s data and information technology assets, and those of its students, faculty and staff, from all forms of human and electronic threats and compromise.

Christopher Croad
Information Security Officer
315.443.3989
ccroad@syr.edu

ITS Administration

ITS Administration manages review of all SU information technology related contracts, liases with University legal counsel on technology issues, handles special projects, and is responsible for the planning, development, and implementation of communications and outreach in support of the programs and services delivered by ITS.

June Szymanski
Associate CIO for Administration
315.443.5387
jcszyman@syr.edu

Christopher C. Finkle
Communications Manager
315.443.1219
cfinkle@syr.edu