Who We Are and What We Do

Need help with an IT related issue or your campus account? The ITS Service Center, located at 1-227 CST in the Life Sciences Complex, offers IT related support to student, faculty, staff, and more 7 days a week. Those seeking assistance can call, email or stop by. Be sure to check out our full list of walk-in support services.

Students, got that DIY spirit? Rather get hands-on with your repair than give it to somebody else? We've got tools for that. Work space, too. And we'd be happy to let you borrow both. Free! Ask about U-FixIT at the ITS Service Center. 

Please note that no product or software is sold at the ITS Service Center. Any replacement parts, licensed software or peripherals would need to be purchased at a third party location or if available at the bookstore. See below for included services.

Hours of Operation

ITS Walk-in Support Center Hours during Spring Break Week

These hours temporarily replace the normal hours of operation for walk-in support at the ITS Service Center, Center for Science and Technology Room 1-227. Note that phone support hours are not affected.

Effective dates: March 10 - March 18
Saturday, March 1012 p.m. - 4 p.m.
Sunday, March 1112 p.m. - 4 p.m.
Monday, March 1210 a.m. - 4 p.m.
Tuesday, March 1310 a.m. - 4 p.m.
Wednesday, March 1410 a.m. - 4 p.m.
Thursday, March 1510 a.m. - 4 p.m.
Friday, March 1610 a.m. - 3 p.m.
Saturday, March 1712 p.m. - 4 p.m.
Sunday, March 18 2 p.m. - 10 p.m. (Resume Normal Hours)

ITS Phone Support

Normal Phone Support Hours | 315.443.2677
Academic Year
(Current Hours)
Monday to Friday: 8 a.m. - 5 p.m.Monday to Friday: 8 a.m. to 4:30 p.m.Weekends & After Hours
Live SupportLive SupportCall 315.443.2677 to Leave a Message

ITS Service Center Walk-In Support

North Campus | 1-227 CST in the Life Sciences Complex
Academic Year
(Current Hours)
Monday to Thursday: 9 a.m. - 10 p.m.Monday to Thursday: 9 a.m. - 5 p.m.
Friday: 9 a.m. - 3 p.m.Friday: 9 a.m. - 3 p.m.
Saturday: 12 p.m. - 6 p.m.Saturday: 12 p.m. - 4 p.m.
Sunday: 2 p.m. - 10 p.m.Sunday: 12 p.m. - 4 p.m.