Who We Are and What We Do

Need help with an IT related issue or your campus account? The ITS Service Center, located at 1-227 CST in the Life Sciences Complex, offers IT related support to student, faculty, staff, and more 7 days a week. Those seeking assistance can call, email or stop by. Be sure to check out our full list of in-person support services.

Students, got that DIY spirit? RatherĀ get hands-on with your repair than give it to somebody else? We've got tools for that. Work space, too. And we'd be happy to let you borrow both. Free! Ask about U-FixIT at the ITS Service Center.

Please note that no products or software is sold at the ITS Service Center. Any replacement parts, licensed software or peripherals would need to be purchased at a third party location or if available at the bookstore. See below for included services.

Hours of Operation

Thanksgiving Break Hours

Please be aware of our limited support hours during the Thanksgiving week for both phone and in-person support at the ITS Service Center, Center for Science and Technology Room 1-227.

Normal support hours will resume on December 1.
DateIn-Person Support hoursPhone Support Hours
Sunday, November 2412 p.m. - 6 p.m.8 a.m. - Midnight
Monday, November 259 a.m. - 5 p.m.8 a.m. - Midnight
Tuesday, November 269 a.m. - 5 p.m.8 a.m. - Midnight
Wednesday, November 279 a.m. - 3 p.m.8 a.m. - Midnight
Thursday, November 28Closed4 p.m. - 8 p.m.
Friday, November 29Closed12 p.m. - 4 p.m.
Saturday, November 30Closed8 a.m. - 5 p.m.

ITS Phone Support

Need help? Call us. | 315.443.2677
Regular HoursAfter Hours
Sunday - Thursday: 8 a.m. - MidnightPlease call 315.443.2677 and leave a message.
Friday - Saturday: 8 a.m. - 5 p.m.

ITS Service Center In-Person Support

North Campus | 1-227 CST in the Atrium of the Life Sciences Complex
Academic Year
(Current Hours)
Summer
Monday - Thursday: 9 a.m. - 10 p.m.Monday - Thursday: 10 a.m. - 430 p.m.
Friday: 9 a.m. - 3 p.m.Friday: 10 a.m. - 3 p.m.
Saturday: 12 p.m. - 6 p.m.Saturday: 12 p.m. - 4 p.m.
Sunday: 2 p.m. - 10 p.m.Sunday: 12 p.m. - 4 p.m.