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Throughout the year, ITS hosts workshops and discussions focused on a range of technology-related topics, including generative AI, Microsoft 365 apps and more.

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About ITS

Information Technology Services (ITS) provides a variety of services and support options for students, faculty, staff and more at Syracuse University. Learn more about ITS support services, including our support hours of operation, how to request assistance and the many IT related services provided by ITS. Note that additional computing support services are also provided by school or college and departmental computing support staff.

News and Headlines

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Getting Connected: Tips from Information Technology Services

July 14, 2026
Information Technology Services (ITS) is dedicated to helping you start your computing experience at Syracuse University and providing access to our wide range of computing services and facilities. This guide offers information and instructions for connecting to campus networks, hooking up your television, getting technical support and more. You also can follow us on Instagram…
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AI Insights for June 25, 2026

June 30, 2026
This message was originally shared to subscribers June 25, 2026. Upcoming Events This July, ITS is bringing back the basics—and then some. Join Shannon Glennon for a free Claude Refresher on July 23 from 1 to 1:45 p.m. and walk away with sharper AI skills for your everyday work. This Issue’s Tip: See How Colleagues Use Claude…
ChatGPT-generated image showing technology use on a college campus

AI Insights for June 11, 2026

June 30, 2026
This message was originally shared to subscribers June 11, 2026. AI at Work Returns June 24 What does AI actually look like in someone else’s workday? Find out at the next AI at Work session on June 24, 9:30 to 10:45 a.m. in 500 Hall of Languages or on Microsoft Teams, where your colleagues share what’s clicking,…
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