This message was originally shared to all faculty and staff via email on September 3, 2026.

At a Glance

Each month, Information Technology Services provides tech tips for the Orange community. Pressed for time? Here are this edition’s topics:

AI at Work

The AI at Work series continues Sept. 16 from 9:30 to 10:45 a.m. with a hands-on look at Claude Cowork. Whether you use Claude every day or are just getting started, you’ll leave with practical ways to put it to use. Join in 2-469 Newhouse or online via Microsoft Teams. Register.

    Claude Access

    Claude Enterprise now includes two tools built for bigger jobs. Claude Code takes on programming tasks from the command line or the desktop app. Claude Cowork handles multi-step projects—background research, data cleanup, document prep—and checks in as it goes. Get Claude.

      Now Playing: ITS Summer Series

      Missed a session this summer? Recordings from recent ITS workshops are now available on demand, covering digital accessibility, getting more out of Claude and research computing tools and support. Watch a full session start to finish or skip ahead to the parts you need on the ITS video playlist.

      Claude 101

      Join our new monthly “Claude 101” series covering the essentials of using Claude, plus a look at what’s new this semester. First session: September 24. Live Q&A included. Sign Up.

      Research Computing

      NVIDIA H100 GPUs are now available on OrangeGrid—16 cards, with a three-day runtime cap. This update covers checkpointing, CUDA 13 compatibility and a new Good Neighbor policy. September Update.

      System Statuses

      Is it your Wi-Fi or the service? The Syracuse University system status page shows real-time and historical status for essential tech services—MySlice, Blackboard, Zoom, Microsoft 365, claude.ai and more. Check statuspage.syr.edu to see what’s up, what’s down and what’s under maintenance. Status Page.

      MakerSpace

      The ITS MakerSpace is a hands-on fabrication lab with 20-plus machines—3D printers, laser engravers, textile machines and more—open to students, faculty and staff. Current hours are Monday through Friday, noon to 8 p.m., and weekends, 2 to 6 p.m., on the first floor of Marshall Square Mall (University I.D. required). MakerSpace.

      Digital Accessibility Tip: Sign-Speak

      Sign-Speak is here to stay. After a successful pilot last fall, the free service is now a permanent campus resource—interpreting between American Sign Language and spoken or written English in real time, using just a camera. On-demand, campus-wide support, anytime. Sign-Speak.

      Information Security Tip: Device Readiness

      Get your devices semester-ready. Before the fall rush, take a few minutes to install pending updates on your computer and phone, confirm disk encryption is turned on and restart to let patches finish applying. Up-to-date, encrypted devices are your first line of defense once campus traffic picks back up. Stay Secure.

      AI Insights

      Explore the latest in artificial intelligence with AI Insights. Whether you’re looking to enhance your work with smart tools or simply stay informed, each issue brings you news from higher ed and the tech world and weekly tips. Newsletter

      Tech Tips Weekly

      Stay connected and ahead with Tech Tips Weekly—for quick, practical advice to make the most of campus technology. Each week, our TLDR newsletter delivers easy-to-follow how-tos, service updates and insider looks at tools and resources. Subscribe.

      Helpful Resources

      ITS and the campuswide information technology community are available year-round to help with your tech questions. Resources include:

       Academic and administrative IT staff

       Classroom Resource Guide

       ITS Service Center

       Self-Serv NetID and password management portal

      Thank you for reading. Go Orange!