Tech Tips: January 2026 Faculty/Staff Newsletter

This message was originally shared to all faculty and staff via email on January 12, 2026.

At a Glance

Each month, Information Technology Services provides tech tips for the Orange community. Pressed for time? Here are this edition’s topics:

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Orange Online: January 2026 Student Newsletters

This message was originally shared to all students via email on January 15, 2026.

Orange Online at a Glance

Each month, Information Technology Services provides tech tips for the Orange community. Pressed for time? Here are this edition’s topics:

ITS by the Numbers

From millions of secure network connections to thousands of support requests, research files and learning tools supported, ITS continues to power Syracuse University’s teaching, learning and research every day. Explore ITS by the Numbers to see the scale and impact of our work across campus in 2025. Video.

    Claude Resources

    Already using Claude? Discover tips, guides and short videos on our Claude resources page that help you work smarter and save time by summarizing meetings and connecting Claude with Microsoft 365 tools. The page also highlights ways to use Claude for drafting emails, supporting research and planning projects. Resources.

    Digital Accessibility Tip: Ally Makes Content Accessible

    Ally is a built-in accessibility tool in Blackboard Ultra that automatically converts course files into multiple formats. Click the Ally icon next to any file to access options like audio, electronic Braille, ePub and Immersive Reader. These formats ensure every student can access materials in the way that works best for them. Use Ally

    Information Security Tip: Pause Before You Click

    Phishing emails often create urgency—requesting quick action, password resets, or payment updates. Before clicking a link or opening an attachment, pause and check the sender’s email address and hover over links to confirm they’re legitimate. When in doubt, don’t click—report suspicious messages to ITS. Phish Bowl.

    AI Insights

    Explore the latest in artificial intelligence with AI Insights, the newsletter for all things AI. Whether you’re looking to enhance your work with smart tools or simply stay informed, each issue brings you news from higher ed and the tech world and weekly AI tips. Newsletter

    Tech Tips Weekly

    Stay connected and ahead with Tech Tips Weekly—for quick, practical advice to make the most of campus technology. Each week, our new newsletter delivers easy-to-follow how-tos, timely service updates and insider looks at the newest features, tools and resources. Subscribe

    Helpful Resources

    ITS and the campuswide information technology community are available year-round to help with your tech questions. Resources include:

    Thank you for reading. Go Orange!

    AI Insights for January 22, 2026

    This message was originally shared to subscribers January 22, 2026.

    Feedback Wanted

    Thanks to everyone who’s already filled out our reader survey! If you haven’t had a chance yet, we’d still love to hear from you. Your feedback helps us create content that’s actually useful to you. This short survey takes about 5 minutes. Thank you for being a reader of AI Insights!

    In This Issue

    AI is everywhere, but the rollout is messy. In higher ed, nearly everyone is using AI, yet many employees still don’t know the rules. Workers say AI is saving them serious time, but training and support remain uneven. In classrooms, educators are balancing innovation with fears about critical thinking and shortcuts. Meanwhile, public trust lags, Europe is racing for AI independence, and governments are pushing robotics forward fast.

    News and Views

    Access to The New York Times, The Wall Street Journal, The Washington Post and other paywalled content is available to all students, faculty and staff with a valid Syracuse University NetID. Learn more.

    Education, Teaching and Learning

    Coding, Engineering and Developer Productivity

    Media and Advertising

      Policy, Geopolitics and “Sovereign AI”

      Tools, Models and Product Updates

      Tech Trends and What’s Next

      Work, Jobs and The Economy

      • AI Will Transform the Human Job and Enhance Skills, Says Science Minister (The Guardian)
      • Workers Use Time Saved by AI to Improve Their Roles, Indeed Finds (HR Dive)
      • Economic Report Shows AI Working Alongside Employees, Not Replacing Them (Anthropic)
      • Data Shows AI ‘Disconnect’ in Higher Ed Workforce (Inside Higher Ed)
      • More Than 60% of US Adults Now Start New Tasks With AI (PYMNTS)
      • McKinsey CEO Bob Sternfels Says the Firm Now Has 60,000 Employees: 25,000 of Them Are AI Agents (MSN)

        This Issue’s Tip: Claude Prompt Creator

        Creating a strong AI prompt doesn’t have to be complicated. Syracuse University’s AI Prompt Creator is a guided conversational assistant that helps you design comprehensive, high-quality prompts for AI agents on the Syracuse platform. It walks you through a structured process to define your agent’s behavior, personality, and capabilities—one question at a time—so you’re never overwhelmed. You’ll get helpful examples when needed, the chance to refine as you go, and built-in alignment with best practices and ethical guidelines.

        This Issue’s Win: AI Time Dividend Plan

        A prompt is how you ask generative AI tools to do something for you (e.g., creating, summarizing, editing or transforming). Treat it like a conversation, using clear language and enough context to get the result you have in mind.

        To get more practice, use the generative AI tool of your choice (for example, Microsoft Copilot, OpenAI ChatGPT or Anthropic Claude) to execute the following prompt:

        I want to use AI to create real value, not just do tasks faster.

        Step 1: Ask me 5 questions to identify the ONE part of my work that feels repetitive, unclear, or draining.

        Step 2: Turn my answers into:

        • a “before vs. after” workflow (what I do now vs. what AI can help with)
        • a reusable prompt pack (5 prompts I can copy/paste weekly)
        • a 10-minute daily AI routine that saves time without lowering quality

        Step 3: Add a “trust layer” checklist I must follow every time:

        • what I should never paste into AI
        • how to verify outputs fast
        • how to cite or disclose AI help when appropriate

        Keep it practical, simple, and tailored to my role.

        Helpful Resources

        Thank you for reading. Go Orange!

        AI Insights for January 8, 2026

        This message was originally shared to subscribers January 8, 2026.

        Dear Reader

        Thank you for being a reader of AI Insights!

        We’ve just reached our one-year anniversary, and we’d love your feedback to help shape the future of the newsletter. This short survey should take about 5 minutes, and your responses will directly inform what we publish next.

        In This Issue

        This week’s AI headlines reveal a technology reshaping nearly every corner of society. Leaders and investors are betting big—despite warnings of financial risk—while governments race to loosen or redefine regulation. Schools and workplaces are adapting fast, grappling with trust, skills and integrity. Together, these stories show AI accelerating ahead, with consequences institutions can no longer ignore.

        News and Views

        Access to The New York Times, The Wall Street Journal, The Washington Post and other paywalled content is available to all students, faculty and staff with a valid Syracuse University NetID. Learn more.

        Education

        Big Tech, Power and Leadership

        • The Architects of AI Are TIME’s 2025 Person of the Year (Time)
        • Satya Nadella Just Shared His 2026 Outlook (sn scratchpad)

        Health and Science

        • 40M+ People Use ChatGPT Daily for Health Advice (OpenAI)
        • Stanford AI Predicts 130 Diseases from a Night’s Sleep (Nature Medicine)

        Industry, Markets and Economy

        • Something Ominous Is Happening in the AI Economy (The Atlantic)
        • Wall Street Is Shaking Off Fears of an A.I. Bubble. For Now. (The New York Times)
        • How Tech’s Biggest Companies Are Offloading the Risks of the A.I. Boom (The New York Times)
        • AI Exuberance: Economic Upside, Stock Market Downside (Vanguard)

        Media, Measurement and Meta

        Policy, Regulation and Government

        • Coalition of 42 Attorneys General in Letter to A.I. Software Companies (Pennsylvania Office of Attorney General)
        • House Democrats Establish AI Working Group as Industry Bolsters DC Presence (CNBC)
        • President Trump Last Night Signed an Executive Order to Override State AI Laws (White House)
        • The White House Unveiled a New AI-Focused “Tech Force” (Tech Force)
        • Hochul Reaches Deal on A.I. Regulation in New York (The New York Times)

        Quality, Safety and Technical Reality

        • AI-Authored Code Contains Worse Bugs Than Software Crafted by Humans (The Register)
        • I Ran a Chatbot Fight Club for a Year. Here’s What Won. (The Washington Post)

        Society and Culture

        Work and the Future of Jobs

        • How Workers Will Adapt in the AI Era (Time)
        • Employers Encourage AI at Work, With or Without Guardrails (PYMNTS)
        • Nadella’s Message to Microsoft Execs: Get on Board with the AI Grind or Get Out (Business Insider)
        • CEOs Are All-In on AI (The Wall Street Journal)

          This Issue’s Tip: Claude Resources

          Whether you’re just getting started with Claude Enterprise or looking to level up your AI skills, we’ve gathered everything you need in one place. Our Claude resources page features step-by-step guides for accessing your account, practical prompting tips to get better results and real-world examples for both academic and everyday tasks. From summarizing meeting transcripts to planning your next vacation, discover how Claude can support your work, studies and personal projects.

          New to AI? No problem—our resources are designed to meet you wherever you are in your Claude journey.

          This Issue’s Win: Turn Your New Year’s Resolution into a 30-Day Action Plan

          A prompt is how you ask generative AI tools to do something for you (e.g., creating, summarizing, editing or transforming). Treat it like a conversation, using clear language and enough context to get the result you have in mind.

          To get more practice, use the generative AI tool of your choice (for example, Microsoft Copilot, OpenAI ChatGPT or Anthropic Claude) to execute the following prompt:

          I want to learn [skill/topic] this year, but I only have 20 minutes a day. Create a 30-day learning plan with daily bite-sized lessons. Then, explain the first concept to me like I’m a complete beginner, give me a practical exercise to try today, recommend 3 free resources to explore, and help me create accountability checkpoints so I actually stick with it.

          Helpful Resources

          Thank you for reading. Go Orange!

          Spring 2026 Event Schedule

          Throughout the Spring 2026 semester, ITS will host hybrid and online workshops and discussions focused on a range of technology-related topics, including generative AI, Microsoft 365 apps, and more. This page will be updated as topics for future events are confirmed. Recordings of past sessions are available below the registration form.

          Event Sign-Up

          ITS Spring 2026 Events
          Which sessions would you like to attend?
          Would you like to subscribe to the bi-weekly AI Insights newsletter?
          Would you like to subscribe to the Tech Tips Weekly newsletter?
          If you require accommodations to participate fully, please let us know by selecting any that apply below.

          Recordings

          Tech Topics: Microsoft Teams and OneDrive (Jan. 29, 2026)
          AI at Work: Claude Skills (Feb. 11, 2026)
          Tech Topics: Digital Accessibility (March 19, 2026)
          AI at Work: Claude Success Stories (March 25, 2026)