This message was originally shared to all students via email on Dec. 6, 2023.
‘Tis the Season: Watch Out for Increased Phishing Activity
Phishing activity often increases during the holidays, says ITS information security analyst Andrew McClurg. Watch out for suspicious links, urgent demands and job offers that seem too good to be true. If you need more information or assistance with verifying any email messages, please contact the ITS Service Center at 315.443.2677 or help@syr.edu.
Upcoming Changes to the Syracuse University Google Workspace
Beginning Jan. 3, 2024, students using Google Drive (“My Drive”) with their g.syr.edu account will have a 10 GB per user storage quota applied and will not be able to create Shared Drives within Syracuse University’s Google Workspace. Users over the quota will be presented with a warning and be able to view, export and remove files to bring their My Drive storage consumption under the quota. Users who exceed the storage quota will not be able to create, upload or modify files within their My Drive. For more information please review our Answers resource on this topic.
In addition, as of Jan. 3, 2024, Google Photos will no longer be available as a supported app in the g.syr.edu Google Workspace. Before this application is discontinued, users should migrate photos to a personal Google account or download them to a personally owned device. Once you have moved your photos, be sure to delete them from Google Photos. Photos that are not deleted could count against your 10 GB storage quota discussed above.
You’re Invited: Help Create the New Syracuse University Mobile App
You’re invited to apply for a Student Advisory Committee dedicated to the creation of the new University mobile app. Your input will help create a user-friendly tool to enhance communication and engagement within the campus community. Plan to meet for no more than 1-2 hours each month during the Spring 2024 semester to provide feedback on features and usability. If you’re interested, please fill out a short questionnaire on Qualtrics.
Winter Break Travel Tip: Multi-Factor Authentication
If you are traveling during winter break, please remember to configure your multi-factor authentication (MFA) methods to ensure you retain access to your University accounts (email, Microsoft applications, etc.) wherever you go. ITS recommends you download and configure the Microsoft Authenticator app on the mobile device you will take with you. You can learn more about how to manage your MFA on Answers.
Course Feedback Window
With the semester coming to a close, it’s time to provide course feedback for each of your classes. Course surveys are accessed via Blackboard (Tools). Course feedback is an important way for you to share what worked for you and what didn’t with your instructor. Your responses are confidential, and no identifying information is recorded or distributed on the reports that are generated. Reports are released after final grades are submitted. If you have any questions or issues, please contact the Syracuse University course feedback team.
Research Computing Profile: Postdoctoral Research Associate Raj Kumar Manna
In our latest Research Computing Profile video, physics postdoctoral research associate Raj Kumar Manna talks about how he uses help from the Research Computing team to advance his research in soft matter and biophysics.
ITS Service Center Winter Break Hours
ITS support staff is available by calling 315.443.2677, emailing help@syr.edu or chatting with us on answers.syr.edu or its.syr.edu during regular business hours through Tuesday, Dec. 19.
Phone support will be available as follows during the break:
• Dec. 20-23: 9 a.m. to 5 p.m.
• Dec. 24–Jan. 1: CLOSED
• Jan. 2: Regular phone hours resume
In-person support will be closed from Dec. 20-Jan. 12, resuming Jan. 13.
Additional Resources
ITS and the campuswide information technology community are available year-round to help with your tech questions. Resources include:
• Answers, a knowledge base for tech-related questions
• The ITS Service Center
• The Self-Serv NetID and password management portal
Thank you for reading. Go Orange!