New to SU Home

Welcome New Students!

Opening Week Support

Students will receive instructions on how to register their computers on the SU network along with their room key when they check into their residential facility. Most students find the process of connecting to the SU network easy and do so without any assistance.

If you need help

ITS consultants will be available in SU's residential facilities to assist students during SU Welcome 2012.
As they are all year long, consultants will be available to assist students in the ITS Support Center, by phone at (315) 443-2677, and by email at help@syr.edu.

What to do after you apply to SU
	Activate your NetID Access to the University's computing network and services is controlled by the NetID and password. You should activate your NetID as soon as possible.
	Access your SU email account Official email accounts for students are established in a system called SUmail. Check your SUmail regularly and often.
What to do before or after you arrive on campus
	Computing Needs All of SU's schools and colleges strongly recommend that students bring a computer to campus.
	Computing Protection Antivirus software is required for all computers connected to Syracuse University's wired or wireless network.
	Cable Television Standard service is provided in all SU residential facilities, and premium services are offered at additional cost.
	Telephone Several phone options are available at SU.
What to do when you arrive on campus
	Review the Welcome Packet Students who live in residence halls will receive a welcome packet of information when they check in about connecting to SU networks, computing, and IT services at SU.
	Connect to the SU network AirOrangeX, the campus wireless network, is available in all residence halls and across campus. SU's wired network is also available in all campus residence halls.
	SU Network User Responsibilities Students who use the Syracuse University network are responsible for reading and understanding the University's Information Technology policies.
	File Sharing at Syracuse University Using your computer to download or share copyrighted materials such as music, videos, movies, and games without permission from the copyright owner is illegal, has cost SU students thousands of dollars in civil penalties, and violates SU policy.
	Protecting Yourself and Your Reputation on the Internet Advice for using social media and online services.
Other helpful information
	How to get help ITS provides students who live on and off-campus with Answers Knowledge Base, phone support at (315) 443-2677, and walk-in services.
	Computer labs Students have access to a number of computer labs on campus equipped with the latest software technologies used in academic coursework. See computer labs maintained by ITS.
	Printing All public computer labs are equipped with at least one printer. Special printing services are also available at convenient locations on campus. Visit the ITS Public Lab Printing Web page.
	Class registration SU students register for classes through MySlice. Students use their NetID and password to access MySlice. Online tutorials for using MySlice are available.