System Alerts & Statuses

ITS publishes Notifications (for scheduled downtimes) and Alerts (for unscheduled downtimes or outages) here on the System Status page and by email to the NOTIFY_ITS listserv.

ITS will notify the campus community of any confirmed outage.  Outage alerts will be posted on this page under Unscheduled System Alerts or Scheduled System Downtimes. ITS will notify the campus community when the issue is resolved. Actual problem resolution time can vary, depending on the nature and cause of the disruption.  ITS views any situation that results in a widespread disruption of message delivery as critical, and applies all due resources and effort towards an accurate diagnosis and expeditious resolution of the problem.

Weekly Outage Windows

Information Technology Services (ITS) computing and network systems may be unavailable for weekly routine maintenance activities or upgrades during the day- and time- periods listed below:

  • Tuesday: between 4 a.m. and 7 a.m.
  • Saturday and Sunday: between 6 a.m. and 10 a.m.

Unscheduled System Alerts

Scheduled System Downtimes

101, 371, and 460 Slocum Heights Networks Brief Interruption - scheduled

9/04/2025
Description: In order to apply an upgrade, 101, 371, and 460 Slocum Heights wired and wireless internet will be unavailable for 5-10 minutes some time between 6:00 a.m. to 7:00 a.m. ET on Thursday, September 4, 2025.

320, 401, and 410 Chinook Networks Brief Interruption - scheduled

9/02/2025
Description: In order to apply an upgrade, 320, 401, and 410 Chinook wired and wireless internet will experience a brief interruption some time between 6:00 a.m. to 7:00 a.m. ET on Tuesday, September 2, 2025.

111 Lambreth Ln Network to be Unavailable - scheduled

9/04/2025
Description: In order to apply an upgrade, 111 Lambreth Ln wired and wireless internet will be unavailable from 6:00 a.m. to 7:00 a.m. ET on Thursday, September 4, 2025.

111 Small Road Network Brief Interruption - scheduled

9/02/2025
Description: In order to apply an upgrade, 111 Small Road wired and wireless internet will experience a brief interruption some time between 6:00 a.m. to 7:00 a.m. ET on Tuesday, September 2, 2025.

Brief outage to parts of MySlice - scheduled

8/31/2025
Description: In order to perform web server maintenance for the campus parts of MySlice, parts of MySlice will be unavailable from 7:00 a.m. to 8:00 a.m. ET on Sunday, August 31, 2025.

Fisher Center and Lubin House Networks to be Unavailable - scheduled

9/04/2025
Description: In order to apply an upgrade, Fisher Center and Lubin House wired and wireless internet will experience multiple outages some time between 6:00 a.m. to 7:30 a.m. ET on Thursday, September 4, 2025.

How to Subscribe to Outage Notification

To receive Notifications and Alerts by email, subscribe to the NOTIFY_ITS listserv:

  1. Click this link: listserv@listserv.syr.edu
  2. Delete the signature line from the body of the email if it is included automatically. You do not need to enter a subject.
  3. Include the following line in the body of the message: subscribe NOTIFY_ITS Your_name
  4. You may omit your name if your email program automatically includes it in your email header.
  5. Send the email.

You will receive a request to confirm your subscription. Click on the confirmation link in the email and you’re done.

Questions?

Information Technology and Services
Phone: (315) 443-2677
Email: help@syr.edu or fill out a help ticket