Information Technology and Services

ITS Departments

What We Do

This office supports the Vice President for Information Technology and Chief Information Officer (CIO), who develops and implements strategies to ensure that ITS is providing central technology support across both the academic and administrative operations of the University, and provides day-to-day leadership and administration of the Information Technology Services (ITS) department. The CIO provides leadership and acts as a catalyst for unifying the various information technology visions across campus into one, and is the main consensus builder in coordinating technology acquisition and deployment at Syracuse University.

The Office of the CIO consists of the Executive Office, responsible for ITS leadership, strategic direction and operations; the Business Office, responsible for ITS financial management, administration and planning, software licensing, and ITS human resources and organizational development; and ITS Administration, which manages review of all SU information technology related contracts, liases with University legal counsel on technology issues, handles special projects, and is responsible for the planning, development, and implementation of communications and outreach in support of the programs and services delivered by ITS.

Samuel J. Scozzafava, Jr.

Vice President for Information Technology and Chief Information Officer

Technology plays a critical role in connecting students, faculty, and staff and those beyond the University's borders to information, knowledge, tools and learning. Our vision of providing an outstanding technology environment is accomplished through a comprehensive array of network infrastructure, technology resources, and services that support the University's mission of scholarship in action, creative accomplishment, and service.

Sam Scozza Fava, Interim CIO and and VP for Information Technology and Services
Executive Office

The Executive Office provides the executive platform for ITS initiatives, strategic direction, SU computing infrastructure, information security, and administrative operations support necessary to meet the evolving information technology needs of Syracuse University.

The Associate Chief Information Officers are collectively responsible for the day-to-day operations, maintenance and ongoing development of the central technology support and services for the academic and administrative functions of the University. This includes the campus network and Internet connectivity, enterprise academic and administrative systems, telecommunications, telephone and walk-in service centers, as well as strategic planning, portfolio management, project management, IT contracts, and departmental administration. 

Samuel J. Scozzafava, Jr.
Vice President for Information Technology and Chief Information Officer
443-3814
sjscozza@syr.edu

Anne Breed
Executive Assistant
443-3814
anbreed@syr.edu

Christopher Croad
Information Security Officer
443-3989
ccroad@syr.edu 

Jenny Gluck
Associate CIO for Academic Services
443-5772
jsgluck@syr.edu

Anna Kopp
Director of Administration
443-6189
ajkopp@syr.edu

Kathleen Kinney
Director of Enterprise Process Support
443-2976
kdkinney@syr.edu

Eric Sedore
Associate CIO for Infrastructure Services
443-3534
essedore@syr.edu

June Szymanski
Associate CIO for Administration
443-5387
jcszyman@syr.edu

Academic Services

Academic Services provides support, learning and classroom technology, public computer labs, media, and web technologies and services through Learning Environments and Media Production (LEMP), Academic Applications and Services Centers (AASC), and Online Learning Services.

Jenny Gluck
Associate CIO for Academic Services
443-5772
jsgluck@syr.edu
Administrative Systems

Comprised of two groups, the Enterprise Technology Group (ETG) and Enterprise Application Systems (EAS) , Administrative Systems provides support for enterprise applications including development, security, database, data warehouse and middleware.

Samuel J. Scozzafava, Jr.
Associate CIO for Administrative Systems
443-3814
sjscozza@syr.edu
Business Office

The Business Office is responsible for ITS financial management, administration, and planning; software licensing; and ITS human resources and organizational development.

Anna Kopp
Director of Administration
443-6189
ajkopp@syr.edu

Mindi Stoffel
Assistant Director, Software Asset Manager
443-2716
mmstoffe@syr.edu

Enterprise Process Support / Project Management Office

Enterprise Process Support (EPS) provides consultation and facilitation services for administrative and academic departments throughout SU working collaboratively with members of the campus community to improve business processes across the organization.

Kathleen Kinney
Director of Enterprise Process Support
443-2976
kdkinney@syr.edu

Information Security

Information Security (InfoSec) works to protect SU's data and information technology assets, and those of its students, faculty and staff, from all forms of human and electronic threats and compromise.

Christopher Croad
Information Security Officer
443-3534
ccroad@syr.edu
Infrastructure Services

Infrastructure Services encompasses the Networking, Telecommunications, and Core Infrastructure Services (CIS) groups and keeps the campus connected with data, voice, and cable TV networks while also supporting the campus desktop computing environment for all students, faculty and staff, including email, file storage, remote access, and printing. This group also is responsible for the University's Network Master Plan.

Eric Sedore
Associate CIO for Infrastructure Services
443-3534
essedore@syr.edu
ITS Administration

ITS Administration manages review of all SU information technology related contracts, liases with University legal counsel on technology issues, handles special projects, and is responsible for the planning, development, and implementation of communications and outreach in support of the programs and services delivered by ITS.

June Szymanski
Associate CIO for Administration
443-5387
jcszyman@syr.edu

Christopher C. Finkle
Communications Manager
443-1219
cfinkle@syr.edu