This message was originally shared to all students via email on December 4, 2025.
Orange Online at a Glance
Each month, Information Technology Services provides tech tips for the Orange community. Pressed for time? Here are this edition’s topics:
- AI at Work
- Claude Enterprise
- Digital Accessibility Tip: Sign Speak
- Information Security Tip: Inbox Clean-Up
- AI Insights
- Tech Tips Weekly
- ITS Service Center Hours
- Tech To-Do’s Before Graduation
AI at Work
Join us for the next AI at Work session on Dec. 10 from 9:30 to 10:45 a.m. in 500 Hall of Languages and on Microsoft Teams. Building on the conversation from the November edition, this workshop will dive deeper into Claude Enterprise and what it can do for faculty, staff and students.
Claude Enterprise
- Claude Projects Guide: Learn how to create and manage projects in Claude Enterprise with our step-by-step walkthrough—covering everything from connecting Microsoft 365 to building reusable workflows.
- Haven’t tried Claude yet? All Syracuse students, faculty and staff get free access. Now you can securely connect Claude to your Microsoft 365 email, calendar and OneDrive to think, write and work smarter.
- Missed AI at Work? ITS recorded November’s session—watch the replay anytime on the ITS website.
• Request access • Check out the FAQ • Watch a quick demo
Digital Accessibility Tip: Sign Speak
There’s still time to experience Sign-Speak! Through Dec. 16, Syracuse University is piloting this AI-powered tool that provides real-time interpretation between ASL and spoken or written English. Sign-Speak works on any device with a camera and is available across main campus locations for use in classes, study groups and everyday interactions. We encourage anyone interested to try it and share feedback with accessibleIT@syr.edu. Try Sign-Speak!
Information Security Tip: Inbox Clean-Up
The holidays are the busiest email season of the year, with nonstop sales, newsletters and charity appeals filling your inbox. That flood gives phishing scams perfect cover. Take a few minutes to declutter now: unsubscribe from lists you don’t read and block repeat clutter. A leaner inbox makes suspicious messages stand out—odd senders, urgent language, sketchy links or requests for sensitive info—helping you spot scams faster. Learn More.
AI Insights
Explore the latest in artificial intelligence with AI Insights, the newsletter for all things AI. Whether you’re looking to enhance your work with smart tools or simply stay informed, each issue brings you news from higher ed and the tech world and weekly AI tips. Newsletter.
Tech Tips Weekly
Stay connected and ahead with Tech Tips Weekly—for quick, practical advice to make the most of campus technology. Each week, our new newsletter delivers easy-to-follow how-tos, timely service updates and insider looks at the newest features, tools and resources. Subscribe.
ITS Service Center In-Person Support Hours
The ITS Service Center in the first-floor lobby of the Women’s Building will be closed starting Wednesday, Dec. 17, 2025, and will reopen on Friday, Jan. 9, 2026. Users needing assistance can call 315.443.2677 or help@syr.edu before we reopen.
Updates and hours of operation will be available on the ITS Service Center page.
Tech To-Do’s Before Graduation
Congratulations to all of our soon-to-be December graduates! On Answers, you can find an overview of how long you will retain access to University information technology resources after graduation (e.g., Microsoft 365 resources including your email and OneDrive, Google Workspace and more). It is important to migrate your University Google Drive data, as well as transfer ownership of any surveys you created in Qualtrics for faculty or staff who will need to use them in the future. To transfer ownership of a Qualtrics survey, send an email from your @syr.edu address to qualtrics@ot.syr.edu and name the specific survey(s) to be transferred and the new owner(s).
Helpful Resources
ITS and the campuswide information technology community are available year-round to help with your tech questions. Resources include:
- Answers, a knowledge base for tech-related questions
- The ITS Service Center
- The Self-Serv NetID and password management portal
Thank you for reading. Go Orange!