Security Alert: Beware of Fake “Account Shutdown” Phishing Emails

URGENT: Recent phishing campaigns are targeting Syracuse University community members with convincing fake warnings.

Phishing email example

Cybercriminals are sending emails that appear to come from Syracuse University or a representative of the University, claiming your email account will be shut down unless you take immediate action. These messages are NOT from the University and are designed to steal your personal information and passwords.

Red Flags 

Personal Email Addresses: These fake warnings come from individual email accounts; many of them from student accounts (e.g., “studentname123@syr.edu”). The University does not send official account security notices from personal accounts. Legitimate communications come from official service accounts or ITS directly.

Suspicious Links

These emails contain:

  • Shortened URLs (like shorturl.at/xyz123) that hide the real destination
  • Links to Google Forms, Microsoft Forms, or WIX sites asking for personal information
  • Requests for passwords, Social Security numbers, or banking information

What to Do

  • When in doubt, verify independently by contacting the ITS Service Center

Get Help

  • ITS Service Center: 443-2677 or help@syr.edu
  • Your local IT Administrator

Stay vigilant and protect your digital identity. When something seems urgent or threatening, take a moment to verify before acting.