This message was originally shared to all students via email on August 20, 2026.
Orange Online at a Glance
Information Technology Services is excited to help you get off to a great start this semester! Pressed for time? We have you covered. Here are this edition’s topics:
- AirOrangeX: Your Campus Wi-Fi Network
- Digital Campus Maps
- Claude Code and Claude Cowork Now Available
- Trolley Tracker
- MakerSpace Hours
- Information Security Tip: Phish Bowl
- Digital Accessibility Tip: Sign-Speak
- OrangeNow
- System Statuses
- AI Insights
- Tech Tips Weekly
AirOrangeX
Stay connected on campus with AirOrangeX, our high-speed wireless network—no login required. Available for laptops, smartphones, gaming consoles and most wireless devices. AirOrangeX provides secure, reliable internet access. Skip personal hotspots on campus to avoid signal interference and help keep the campus network running smoothly. Get Connected.
Campus Maps
Getting to a new building, meeting or event this semester? Syracuse University’s interactive campus map makes it easy to locate academic buildings, residence halls, dining, parking and more—right from your phone or browser. Click “Wayfinding” and select “Show Only Wheelchair Accessible Routes” to find wheelchair-friendly paths. Maps.
Claude Code and Claude Cowork Now Available
Claude Enterprise is an advanced AI assistant by Anthropic, now available to Syracuse University students. Claude Enterprise users can now access two new tools: Claude Code, for delegating programming tasks from the command line or desktop app, and Claude Cowork, for handing off multi-step work like research and document prep. You can learn more at getclaude.syr.edu.
For more information about the extensive suite of resources available to the campus community, visit ai.syracuse.edu.
Trolley Tracker
Waiting in the cold guessing when the next trolley will show? Skip the guesswork. The ‘Cuse Trolley Tracker gives you real-time locations and predicted arrival times for every route on and around campus—so you can time your walk to the stop and hop on without the wait. It’s free with your Syracuse University or SUNY-ESF ID, and it works right from your phone. Tracker.
MakerSpace Hours
The ITS MakerSpace is a hands-on fabrication lab with 20-plus machines—3D printers, laser engravers, textile machines and more—open to students for coursework, research and personal projects. Academic year hours are Monday through Friday, noon to 8 p.m., and weekends, 2 to 6 p.m., on the first floor of Marshall Square Mall (University I.D. required). MakerSpace.
OrangeNow App
The newly updated OrangeNow helps you customize your experience–including a new dark mode option! The official Syracuse University mobile app now offers you new ways to get the information you need now: class schedules, dining menus, upcoming events and more. Download OrangeNow today. Download App.
System Status
Is it your Wi-Fi or the service? The Syracuse University system status page shows real-time and historical status for essential tech services—MySlice, Blackboard, Zoom, Microsoft 365, claude.ai and more. Check status.syr.edu to see what’s up, what’s down and what’s under maintenance. Status Page.
Information Security Tip: Phish Bowl
Spot the scam before it hooks you. The ITS Phish Bowl collects real phishing emails circulating across Syracuse University—fake account alerts, bogus job offers, financial aid scams and more. Check it to see what’s going around, then delete anything that matches. Stay Secure.
Digital Accessibility Tip: Sign-Speak
Sign-Speak is here to stay. After a successful pilot last fall, the free service is now a permanent campus resource—interpreting between American Sign Language and spoken or written English in real time, using just a camera. On-demand, campus-wide support, anytime. Sign-Speak.
AI Insights
Explore the latest in artificial intelligence with AI Insights, the newsletter for all things AI. Whether you’re looking to enhance your work with smart tools or simply stay informed, each issue brings you news from higher ed and the tech world and weekly AI tips. Newsletter.
Tech Tips Weekly
Stay connected and ahead with Tech Tips Weekly—for quick, practical advice to make the most of campus technology. Each week, our newsletter delivers easy-to-follow how-tos, timely service updates and insider looks at the newest features, tools and resources. Subscribe.
Helpful Resources
ITS and the campuswide information technology community are available year-round to help with your tech questions. Resources include:
- Answers, a knowledge base for tech-related questions
- The ITS Service Center
- The Self-Serv NetID and password management portal
Thank you for reading. Go Orange!