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Claude Enterprise is an advanced AI assistant by Anthropic, now available to Syracuse University faculty, staff and students.

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About ITS

Information Technology Services (ITS) provides a variety of services and support options for students, faculty, staff and more at Syracuse University. Learn more about ITS support services, including our support hours of operation, how to request assistance and the many IT related services provided by ITS. Note that additional computing support services are also provided by school or college and departmental computing support staff.

News and Headlines

Security Alert: Beware of Fake “Account Shutdown” Phishing Emails

February 4, 2026
URGENT: Recent phishing campaigns are targeting Syracuse University community members with convincing fake warnings. Cybercriminals are sending emails that appear to come from Syracuse University or a representative of the University, claiming your email account will be shut down unless you take immediate action. These messages are NOT from the University and are designed to steal…

Adobe Tools for Faculty and Staff

February 3, 2026
As an Adobe Creative Campus, Syracuse University offers faculty and staff access to Adobe Express, Adobe Sign and Adobe Acrobat, which offer the following features: Adobe Express: Web and mobile design tool for creating social media graphics, videos, web pages and marketing materials using templates and simple editing tools. Adobe Sign: Electronic signature solution for…

Tech Tips: January 2026 Faculty/Staff Newsletter

January 27, 2026
This message was originally shared to all faculty and staff via email on January 12, 2026. At a Glance Each month, Information Technology Services provides tech tips for the Orange community. Pressed for time? Here are this edition’s topics: Spring Events Schedule ITS by the Numbers Claude Enterprise Resources Digital Accessibility Tip: Use Ally to…
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