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About ITS

Information Technology Services (ITS) provides a variety of services and support options for students, faculty, staff and more at Syracuse University. Learn more about ITS support services, including our support hours of operation, how to request assistance and the many IT related services provided by ITS. Note that additional computing support services are also provided by school or college and departmental computing support staff.

News and Headlines

5 Claude Features You Didn’t Know You Needed 

April 15, 2026
By Shannon Glennon, AI Technology Transformation Specialist, Syracuse University ITS  Claude can do a lot more than answer questions and write first drafts. If you haven’t explored beyond the basics yet, you’re leaving some of the most useful functionality on the table. Here are five features worth trying.  Claude Can Remember Things  Claude has a memory…

Adobe Express: Your New Go-To Design Tool

April 3, 2026
By Shannon Glennon, AI Technology Transformation Specialist, Syracuse University ITS  If you’ve been using Canva to create flyers, social posts or presentation graphics, here’s some news worth knowing; Syracuse University provides free access to Adobe Express—and it’s worth making the switch.  What Is Adobe Express?  Adobe Express is a browser-based and mobile design tool that lets you create…
A crisp fall day in October on Syracuse Universities campus.

Orange AI: Chat Session with Newhouse Professor Adam Peruta

March 31, 2026
Orange AI: Chat Session with Newhouse Professor Adam Peruta Thursday, April 23, 3-4 p.m. Graham Scholarly Commons (Bird 114) Want to learn more about AI and put your prompting skills to the test? Join ITS and Newhouse professor Adam Peruta for the first Orange AI: Chat Session on April 23 from 3-4 p.m. in the…
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