Throughout the Spring 2026 semester, ITS will host hybrid and online workshops and discussions focused on a range of technology-related topics, including generative AI, Microsoft 365 apps, and more. This page will be updated as topics for future events are confirmed.
Claude Resources
Syracuse University faculty, staff, and students now have access to Claude Enterprise, an advanced AI assistant from Anthropic. Claude can help you draft and refine content, analyze information, brainstorm ideas and tackle complex tasks – all while keeping your data secure and private. Whether you’re new to AI tools or looking to deepen your skills, this page has everything you need to get started and make the most of Claude in your daily work.
- New Here? Request Claude access
- Prompting Tips
- Connect: Link Claude with Microsoft 365 (video demo)
- Summarize: Turn Zoom/Teams transcripts into action items
- Build: Claude Projects (guide + video demo)
- Watch: AI at Work session recordings
- FAQ’s
AI Insights for December 11, 2025
This message was originally shared to subscribers December 11, 2025.
AI at Work
If you missed it, our latest AI at Work session took place on Dec. 10, where we expanded on November’s discussion and explored how Claude Enterprise can support faculty, staff, and students. A full video recording is now available on our website for you to watch anytime.
In This Issue
AI is accelerating across education, industry and society, reshaping classrooms, redefining workforce skills and widening gaps in public trust. Colleges are adapting unevenly as faculty balance innovation, integrity and student expectations, while new research highlights global divides in AI optimism and adoption. Meanwhile, enterprises race to integrate AI at scale, even as concerns about job disruption, transparency and responsible use grow.
News and Views
Access to The New York Times, The Wall Street Journal, The Washington Post and other paywall content is available to all students, faculty and staff with a valid Syracuse University NetID. Learn more.
Education
- Educators Will “Never Be Able to Detect” the Use of AI in Homework (Andrej Karpathy)
- How Artificial Intelligence is Reshaping College for Students and Professors (PBS)
- College Students Flock to a New Major: A.I. (The New York Times)
- I’m a Professor. A.I. Has Changed My Classroom, but Not for the Worse (The New York Times)
- Colleges Risk Getting it Backwards on AI and They May be Hurting Gen Z Job Searchers (Fortune)
- Reflections and Considerations for the Next Chapter of AI in Higher Education (Educause Review)
Industry, Investment and Technology
- ‘It’s Going Much Too Fast’: The Inside Story of the Race to Create the Ultimate AI (The Guardian)
- How AI is Transforming Work at Anthropic (Anthropic)
- OpenAI: The State of Enterprise AI (OpenAI)
- Introducing Shopping Research in ChatGPT (OpenAI)
- Adobe Integrates With ChatGPT (The Wall Street Journal)
Policy, Ethics and Safety
- Behind the Curtain: Trump Bets Party, Presidency on AI (Axios)
- How Trump’s U-Turn on Nvidia Chips Changes the Game for China’s AI (The Wall Street Journal)
- Panel Weighs New Guardrails for AI Chatbots as Concerns Mount Over Child Safety (Broadband Breakfast)
- AI Poses Unprecedented Threats. Congress Must Act Now (The Guardian)
- AI Hackers Are Coming Dangerously Close to Beating Humans (The Wall Street Journal)
Society and Daily Life
- Agents, Robots, and Us: Skill Partnerships in the Age of AI (McKinsey Global Institute)
- AI Empathy Scores (Rosebud)
- Trust and Artificial Intelligence at a Crossroads (Edelman Trust Institute)
- How the U.S. Public and AI Experts View Artificial Intelligence (Pew Research Center)
- Large Language Mistake (The Verge)
Workforce and Business Impact
- Top Consultancies Freeze Starting Salaries as AI Threatens ‘Pyramid’ Model (Financial Times)
This Issue’s Tip: Step-by-Step Claude Projects Video
For a quick look at how Projects can streamline your work, start with our new Claude Projects tutorial video, which walks through the basics and shares tips for great results.
Then dive into our step-by-step guide to Projects, a powerful way to organize ongoing work, save time, and build repeatable AI-supported workflows. The guide walks you through everything from setting up Projects and shaping prompts to connecting Microsoft 365 files and reusing artifacts.
This Issue’s Win: Using Claude to Streamline Alumni Survey Analysis
Kim Infanti ’06, G’16, executive director in the Office of Alumni and Constituent Engagement, decided to analyze 300+ pages of free-text responses from Syracuse University’s 2019 all-alumni survey, a task that would have taken days (if not weeks) of manual review. Using Claude, she uploaded the entire document and requested a comprehensive synthesis including key themes, positive/negative feedback, trends and actionable recommendations. In 22 seconds, Claude produced an organized executive summary with clear priorities for what the office should start, stop and continue doing. This AI-powered analysis transformed an overwhelming dataset into strategic insights, saving significant staff time while ensuring Alumni and Constituent Engagement didn’t miss critical alumni feedback patterns.
Helpful Resources
Thank you for reading. Go Orange!
Tech Tips: December 2025 Staff/Faculty Newsletter
This message was originally shared to all faculty and staff via email on December 4, 2025.
At a Glance
Each month, Information Technology Services provides tech tips for the Orange community. Pressed for time? Here are this edition’s topics:
Orange Online: December 2025 Student Newsletter
This message was originally shared to all students via email on December 4, 2025.
Orange Online at a Glance
Each month, Information Technology Services provides tech tips for the Orange community. Pressed for time? Here are this edition’s topics:
- AI at Work
- Claude Enterprise
- Digital Accessibility Tip: Sign Speak
- Information Security Tip: Inbox Clean-Up
- AI Insights
- Tech Tips Weekly
- ITS Service Center Hours
- Tech To-Do’s Before Graduation
AI at Work
Join us for the next AI at Work session on Dec. 10 from 9:30 to 10:45 a.m. in 500 Hall of Languages and on Microsoft Teams. Building on the conversation from the November edition, this workshop will dive deeper into Claude Enterprise and what it can do for faculty, staff and students.
Claude Enterprise
- Claude Projects Guide: Learn how to create and manage projects in Claude Enterprise with our step-by-step walkthrough—covering everything from connecting Microsoft 365 to building reusable workflows.
- Haven’t tried Claude yet? All Syracuse students, faculty and staff get free access. Now you can securely connect Claude to your Microsoft 365 email, calendar and OneDrive to think, write and work smarter.
- Missed AI at Work? ITS recorded November’s session—watch the replay anytime on the ITS website.
• Request access • Check out the FAQ • Watch a quick demo
Digital Accessibility Tip: Sign Speak
There’s still time to experience Sign-Speak! Through Dec. 16, Syracuse University is piloting this AI-powered tool that provides real-time interpretation between ASL and spoken or written English. Sign-Speak works on any device with a camera and is available across main campus locations for use in classes, study groups and everyday interactions. We encourage anyone interested to try it and share feedback with accessibleIT@syr.edu. Try Sign-Speak!
Information Security Tip: Inbox Clean-Up
The holidays are the busiest email season of the year, with nonstop sales, newsletters and charity appeals filling your inbox. That flood gives phishing scams perfect cover. Take a few minutes to declutter now: unsubscribe from lists you don’t read and block repeat clutter. A leaner inbox makes suspicious messages stand out—odd senders, urgent language, sketchy links or requests for sensitive info—helping you spot scams faster. Learn More.
AI Insights
Explore the latest in artificial intelligence with AI Insights, the newsletter for all things AI. Whether you’re looking to enhance your work with smart tools or simply stay informed, each issue brings you news from higher ed and the tech world and weekly AI tips. Newsletter.
Tech Tips Weekly
Stay connected and ahead with Tech Tips Weekly—for quick, practical advice to make the most of campus technology. Each week, our new newsletter delivers easy-to-follow how-tos, timely service updates and insider looks at the newest features, tools and resources. Subscribe.
ITS Service Center In-Person Support Hours
The ITS Service Center in the first-floor lobby of the Women’s Building will be closed starting Wednesday, Dec. 17, 2025, and will reopen on Friday, Jan. 9, 2026. Users needing assistance can call 315.443.2677 or help@syr.edu before we reopen.
Updates and hours of operation will be available on the ITS Service Center page.
Tech To-Do’s Before Graduation
Congratulations to all of our soon-to-be December graduates! On Answers, you can find an overview of how long you will retain access to University information technology resources after graduation (e.g., Microsoft 365 resources including your email and OneDrive, Google Workspace and more). It is important to migrate your University Google Drive data, as well as transfer ownership of any surveys you created in Qualtrics for faculty or staff who will need to use them in the future. To transfer ownership of a Qualtrics survey, send an email from your @syr.edu address to qualtrics@ot.syr.edu and name the specific survey(s) to be transferred and the new owner(s).
Helpful Resources
ITS and the campuswide information technology community are available year-round to help with your tech questions. Resources include:
- Answers, a knowledge base for tech-related questions
- The ITS Service Center
- The Self-Serv NetID and password management portal
Thank you for reading. Go Orange!