In January 2022, ITS began the process of decommissioning the Syracuse University Remote Access (SURA) VPN configuration. Due to the delayed start of the semester and in order to ensure flexibility for the University community, we provided continued access to SURA to anyone who had used it in the last 30 days.
Effective March 1, remote access via the SURA VPN will no longer be available. You can learn more about remote access on Answers.
Happy 2022 from ITS! We hope you enjoyed some time to rest and re-charge over the last few weeks in preparation for a great spring semester. We have been working with our campus partners to implement some enhancements, which you can read about below. As a reminder, you can contact the ITS Help Desk (help@syr.edu or 315.443.2677) for any technology-related questions and follow ITS on Instagram for tips and tricks. Continue Reading
Each edition of “ITS In-Depth” takes a closer look at a hot topic in information technology. Previously, we have covered ransomware, extended reality and multi-factor authentication. For this installment, we talked with Information Technology (IT) Accessibility Analyst Pam Thomas to learn about the role that technology plays in creating an inclusive Orange community. Continue Reading
Multi-factor authentication (MFA) is a key tool for protecting your information online. You can think of MFA as “something you know and something you have.” For University purposes, “something you know” refers to your NetID and password and “something you have” is a timed, unique code generated just for you.
At Syracuse University, MFA helps to prevent the unauthorized use of NetIDs and passwords by ensuring that only the account owners themselves can access their accounts. Microsoft’s MFA is currently enabled for all faculty, staff and students accessing SUMail, Office365 applications, MySlice and, as of Dec. 20, Blackboard. Continue Reading
If you have selected your personal pronouns in MySlice, you now have the option to display them when using Zoom at Syracuse University. Continue Reading
