News & Events

This message was originally shared to all faculty and staff via email on July 14, 2026.

At a Glance

Each month, Information Technology Services provides tech tips for the Orange community. Pressed for time? Here are this edition’s topics:

• ITS Summer Series
• Claude Memory
• AI at Work: Claude Success Stories (video)
• Digital Accessibility Tip: Summer Series
• Information Security: Phishing
• AI Insights
• Tech Tips Weekly

ITS Summer Series

This summer, ITS is bringing back the fundamentals—plus a little extra—with two lunch-and-learn sessions over Microsoft Teams: a Claude Refresher with Shannon Glennon on July 23 and a Research Computing Deep Dive with Peter Pizzimenti on Aug. 20, both running 1 to 1:45 p.m. Register.

Claude Memory

Anthropic’s persistent memory feature means Claude builds a running picture of your preferences, work style and habits across every conversation, not just the one you’re in. This article walks through how it works, how to steer it on purpose and when it’s worth opting out. Read Article.

AI at Work: Claude Success Stories

Three Syracuse University colleagues recently shared how they’re incorporating Claude into their daily work—streamlining HR workflows, developing personalized student learning tools and summarizing 300 pages of survey data in seconds, all without writing a single line of code. Watch the AI at Work: Claude Success Stories recording to learn more about their approach.

Information Security Tip: Phishing

The ITS Phish Bowl tracks recent phishing emails circulating throughout the Syracuse University community, from fake account-verification notices to too-good-to-be-true job offers. Check it regularly to see real examples and learn what to watch for so you don’t get caught off guard. Phish Bowl.

Digital Accessibility Tip: Accessibility 101

Missed the first Summer Series session? This recording covers seven key practices for building accessible content from the start—headings, descriptive links, alt text, table headers, color contrast, formatted lists and video captions—using tools already available on campus. Watch Session.

AI Insights

Explore the latest in artificial intelligence with AI Insights, the newsletter for all things AI. Whether you’re looking to enhance your work with smart tools or simply stay informed, each issue brings you news from higher ed and the tech world and weekly AI tips. Newsletter. 

Tech Tips Weekly

Stay connected and ahead with Tech Tips Weekly—for quick, practical advice to make the most of campus technology. Each week, our new newsletter delivers easy-to-follow how-tos, timely service updates and insider looks at tools and resources. Subscribe.

Helpful Resources

ITS and the campuswide information technology community are available year-round to help with your tech questions. Resources include:

• Academic and administrative IT staff

• Classroom Resource Guide

• ITS Service Center

• Self-Serv NetID and password management portal

Thank you for reading. Go Orange!

This message was originally shared to subscribers August 20, 2026.

Upcoming Events

The AI at Work series continues Sept. 16 from 9:30-10:45 a.m. for a hands-on look at Claude Code and Claude Cowork. Whether you are experienced working with Claude or just looking to get started, you’ll walk away with practical ways to put both to use. Join in person in 104 SOM or online via Microsoft Teams.

This Issue’s Tip: Get to Know Claude Code and Claude Cowork

Most of us know Claude as a place to ask questions—but two tools now available under Syracuse University’s Claude Enterprise license can actually do the work. Claude Code handles programming tasks straight from the command line, while Claude Cowork takes on multi-step knowledge work like research synthesis, data analysis and document prep—no coding required. Get to know Claude Cowork and Claude Code with this helpful introduction from our own Shannon Glennon.

News and Views

In Summary

AI is making news on two fronts—money and risk. Global investment is forecast to top $1 trillion in 2026, even as companies question the payoff. On the risk side, frontier models ran autonomous cyberattacks, one managed staff and fired a worker, and another helped design novel viruses, sharpening safety concerns. Colleges, scholarship and the entry-level job market are all still adjusting.

Academia and Higher Education

• To Catch AI Cheating, Turnitin Wants to Monitor Students’ Keystrokes (The Chronicle of Higher Education)
• These Professors Are Retiring Early. AI Was the Last Straw. (The Chronicle of Higher Education)
• AI Is a ‘Wicked Problem.’ That’s the University’s Specialty. (The Chronicle of Higher Education)
• Should AI Fluency Be a Graduation Requirement? (The Chronicle of Higher Education)
• The Academic-Integrity Council Can’t Keep Up With AI (The Chronicle of Higher Education)
• The Next Wave of AI-Cheating Technology (The Chronicle of Higher Education)
• AI Is Ruining Scholarship (The Chronicle of Higher Education)
• AI Helps Researchers Win NIH Grants. Will Science Suffer? (Inside Higher Ed)

Big Tech and AI Leadership

• Mark Zuckerberg AI Manifesto (Meta)
• Zuckerberg: AI’s Biggest Risk Is One Entity with Too Much Control (Axios)
• Musk and Zuck’s AI Comeback (Axios)

Business and Industry Adoption

• How Walmart Uses AI to Limit Weather Disruptions in Its Supply Chain (Retail Dive)
• Why AT&T Is Betting Big on Open-Weight AI (The Wall Street Journal)
• AI Turns Sports’ Dead Air Into a Selling Season (PYMNTS)

Detection, Authenticity and Everyday Life

• Why AI Is Causing Visual Captchas to Get More Difficult and Less Common (The Washington Post)
• How Claude Marks AI-Generated Content (Claude)
• Bot Meets Bot (The New York Times)

Policy and Government

• Trump’s Vision for A.I. Dominance Comes With Major Air Pollution (The New York Times)
• A.I.-Driven Chip Crunch Leads to New Rush of Lobbying in Washington (The New York Times)
• Chatbots Are Doing the Work of Congress (The Washington Post)

Safety and Security

• Anthropic’s Mythos Created Fake Identities to Fool Humans in New Cyber Incident (CNBC)
• OpenAI Warns Autonomous Hacks Are ‘Watershed Moment for Computer Security’ (Cybersecurity Dive)
• OpenAI Pauses Some AI Training After Autonomous Cyberattack (ABC News)
• Oh Cool, AI Is Inventing New Biological Viruses Now (Gizmodo)
• OpenAI Introduces ‘ChatGPT for Teens’ as Safety Concerns Grow (The New York Times)

Workforce and Jobs

• Corporate America Was Enthusiastic About Artificial Intelligence. Until it Got the Bill. (The New York Times)
• Many Recent Grads Say AI Is Making it Harder to Get a Job. Economists Aren’t So Sure (NPR)
• The Bright Side of AI’s Impact on the Labor Market (The Wall Street Journal)
• Global AI Investment Is Forecast to Exceed $1 Trillion in 2026 (Goldman Sachs)
• Advances in AI Capabilities to Outpace Cost Savings (CIO Dive)
• Claude Was Put in Charge of Human Workers—and Fired One (Time)

Access to The New York Times, The Wall Street Journal, The Washington Post and other paywalled content is available to all students, faculty and staff with a valid Syracuse University NetID. Learn more.

This message was originally shared to subscribers August 6, 2026.

This Issue’s Tip: Claude Code and Claude Cowork Now Available

Claude Enterprise users can now access two new tools: Claude Code, for delegating programming tasks from the command line or desktop/mobile app, and Claude Cowork, for handing off multi-step work like research and document prep. You can learn more at getclaude.syr.edu. For more information about the extensive suite of resources available to the campus community, visit ai.syracuse.edu.

News and Views

In Summary

Anthropic released Claude Opus 5 as Big Tech’s AI spending—and investor jitters—climb. Labs urged government to “pace” development after Claude breached test systems. Meanwhile agents still fail most real tasks, Washington committed $5 billion to AI for science, and campuses rethink cheating, ghost students and assessment.

Academia and Higher Education

• Financial Aid Offices Contend With AI-Written Appeals (Inside Higher Ed)
• Why a Law School Banned Laptops From Some Classrooms (The Chronicle of Higher Education)
• Does AI Grading Make the Grade? (The Chronicle of Higher Education)
• Law Schools Are Asking the Wrong Question About AI (Inside Higher Ed)
• AI Detectors Are Out. New Approaches Are In. (Inside Higher Ed)
• My Students Weren’t Human. They Were Ghosts. (The Chronicle of Higher Education)
• AI at Kogod: A Three-Year Student Research Report (American University)
• Designing the AI-Integrated Classroom: A Triadic Learning Ecosystem (Educause Review)

Industry, Business and Investment

• Google Releases Three New A.I. Models (The New York Times)
• Introducing Claude Opus 5 (Anthropic)
• Nvidia in Talks With OpenAI to Guarantee $250 Billion Financing for Data Center (The Wall Street Journal)
• ChatGPT Hits a Billion Monthly App Users Despite Souring Public AI Sentiment (CNBC)
• Most Corporate Boards Lack Rules for AI Use: Deloitte Survey (CFO Dive)
• 2026 State of AI in FinOps (Harness)
• Big Tech’s A.I. Spending Keeps Rising. So Do the Jitters. (The New York Times)
• Google, Search, AI and the Internet (The Ringer)

Policy and Government

• Trump Administration Announces More Than $5 Billion for the Genesis Mission (The White House)
• Trump Administration Steers $5B Toward AI Research (Politico)
• OpenAI and Anthropic Endorse Call for Government to “Pace” AI Progress (The Washington Post)
• Employees from the World’s Biggest AI Companies Want the US to Be Ready to Slow AI Development (CNN)
• US Bans Foreign-Made Humanoid Robots, Targeting China Over National Security (NBC News)
• Anthropic’s Lonely Island (Axios)

Public Sentiment and Backlash

• Librarians Are Hosting Viral ‘Avoiding AI’ Workshops for People Who Are Fed Up with Big Tech (TechCrunch)

Safety and Security

• Anthropic Says Claude Hacked 3 Organizations During Cybersecurity Tests (Wired)
• A Fundamental Flaw Leaves LLMs Strikingly Vulnerable to Attack (MIT Technology Review)
• Sam Altman Previews New AI Model on Capitol Hill After Cyber Breach (Politico)

Workforce and Jobs

• AI Agents Fail 3 Out of 4 Real Job Tasks (PYMNTS)
• The End of the “Learn to Code” Era (Inside Higher Ed)
• Visa Is Cutting 7% of Employees in Efficiency Push as AI Reshapes Work (CNBC)
• Automation Led to Economic Misery. AI Doesn’t Have To. (The Atlantic)
• The AI Jobs Apocalypse Probably Isn’t Coming Anytime Soon (The Guardian)

Access to The New York Times, The Wall Street Journal, The Washington Post and other paywalled content is available to all students, faculty and staff with a valid Syracuse University NetID. Learn more.

This Issue’s Prompt: Reverse the Roles

A prompt is how you ask generative AI tools to do something for you (e.g., creating, summarizing, editing or transforming). Treat it like a conversation, using clear language and enough context to get the result you have in mind.

To get more practice, use the generative AI tool of your choice (for example, Microsoft Copilot, OpenAI ChatGPT or Anthropic Claude) to execute the following prompt:

“Don’t answer this yet. I want to [write / plan / decide on ______]. Instead of giving me the answer, interview me one question at a time to draw out what I already know and believe. Ask a single question, wait for my reply, then base your next question on what I just said. After about eight questions, organize everything I told you into a clear first draft I can react to and refine.“

This message was originally shared to subscribers July 23, 2026.

This Issue’s Tip: Tech Tips Session

Shannon Glennon’s Claude Refresher session is now available to watch on your own time. The session covered the fundamentals of using Claude effectively, plus a few extra tips to sharpen your AI skills for everyday work. Watch the recording whenever it’s convenient and get up to speed on Claude at Syracuse University.

News and Views

In Summary

A viral Brown University grade chart, initially read as proof of rampant cheating, sparked debate over whether outdated assessment design—not student character—is the real issue. Meanwhile, Chronicle essays argued AI is forcing university structures to disaggregate, while educators wrestled with what “AI-proofing” students through critical thinking actually requires in practice.

Academia and Higher Education

• AI Slop Is a Tenure Problem (Inside Higher Ed)
• To AI-Proof Lawyers, Some Law Schools Restrict Technology (Inside Higher Ed)
• How ‘Chaos’ Surrounding AI Can Sink a College Presidency (The Chronicle of Higher Education)
• Can Colleges AI-Proof Their Students? (The Chronicle of Higher Education)
• The University After AI (The Chronicle of Higher Education)
• That Chart From Brown Isn’t Really About Cheating (Inside Higher Ed)
• Introducing Claude for Teachers (Anthropic)

Culture and Media

• An AI With No Body Just Landed a Movie Deal (PYMNTS)
• Can A.I. Keep a Parent Alive? (New Yorker)
• AI Content Is Everywhere on Social Media, Especially LinkedIn (Pangram)
• We Are Losing the Ability to Discover What We Didn’t Know to Ask (The New York Times)
• How Google’s A.I. Search Is Imperiling the Open Web (The New York Times)

Industry and Safety

• OpenAI Releases New, More Powerful A.I. Model (The New York Times)
• OpenAI Models Escaped Containment and Hacked Hugging Face (Wired)

Policy and Global Competition

• Pritzker Signs Landmark AI Regulation Bill (Capitol News Illinois)
• Trump’s AI Flip-Flopping Could Be a Gift to China (Politico)
• First Statewide Moratorium on New Hyperscale Data Centers Launched by Governor Hochul (New York State)
• Behind the Curtain: AI Godfathers Converge on Regulations (Axios)
• A Framework for Frontier AI and the Dawning of a New Age (Demis Hassabis)
• UAE National Strategy for Artificial Intelligence 2031 (UAE [pdf])
• OpenAI and Anthropic Unite Against China’s Open Models (Axios)
• America is Building the Best AI. China is Building the Default. (Shelly Palmer)
• AI Surveillance Is Being Supercharged – and It Will Chill Social Progress (The Guardian)

Workforce and Jobs

• AI Won’t Cut Jobs, It’ll Multiply Them: Gartner (Channel Dive)
• Why Recruiters Can’t Find Workers and New Grads Can’t Find Jobs (It’s Not AI) (The Washington Post)
• AI Adoption Fuels Hiring, Not Layoffs, New Data Shows (PYMNTS)
• The Work of Helping A.I. Destroy Work (The New York Times)
• U.S. Workers Are More Productive Than Ever. And That’s Without A.I. (The New York Times)
• The Myth of the AI Job Apocalypse (Don Philabaum)
• AI is More Likely Than Humans to Form Biases When Hiring (MIT Technology Review)
• “We Must Act Now”: Nobel Laureates and economists call to prepare for AI’s economic transformation (Stanford Digital Economy Lab)
• Americans Deserve a Dividend From AI Companies’ Riches (The Information)

Access to The New York Times, The Wall Street Journal, The Washington Post and other paywalled content is available to all students, faculty and staff with a valid Syracuse University NetID. Learn more.

This Issue’s Prompt: Argue with Yourself

A prompt is how you ask generative AI tools to do something for you (e.g., creating, summarizing, editing or transforming). Treat it like a conversation, using clear language and enough context to get the result you have in mind.

To get more practice, use the generative AI tool of your choice (for example, Microsoft Copilot, OpenAI ChatGPT or Anthropic Claude) to execute the following prompt:

“Give me your best answer to [my question], then argue against your own answer as convincingly as you can. Point out where your reasoning might be weak, what evidence you left out, and what a smart skeptic would push back on.“

This message was originally shared to subscribers July 9, 2026.

Upcoming Events

This July, ITS returns to the fundamentals—plus a little extra. Join Shannon Glennon for a free Claude Refresher on July 23 from 1 to 1:45 p.m. and sharpen your AI skills for the work you do every day.

This Issue’s Tip: LinkedIn Learning AI Courses

Syracuse University’s LinkedIn Learning access now extends to a broadened AI curriculum spanning the skill continuum, from agentic systems architecture and workflow automation to applied data analysis with Claude and rapid prototyping through vibe coding. A worthwhile addition to any summer learning plan.

News and Views

In Summary

Ford, IBM and CBA are reversing AI-driven layoffs, and tech CEOs are walking back doomsday predictions. Meanwhile, universities are grappling with AI on multiple fronts—mass cheating scandals, new “AI librarian” roles and hands-on literacy programs—as companies tackle rising AI costs and fraud, and Anthropic’s Fable ban ends amid ongoing debate over AI regulation and safety.

Academia and Higher Education

• Does Your College Need an ‘AI Librarian’? (The Chronicle of Higher Education)
• Inside a University’s “AI Kitchen” (Inside Higher Ed)
• Stanford Graduates Rethink Their Futures as AI Transforms Tech (BBC)
• The Ivy League Cheating Scandal No One Wants to Talk About (The Chronicle of Higher Education)
• Beyond AI Adoption: Designing Learning for an Age of Abundant Intelligence (Campus Technology)

Claude and Anthropic

• A Global Workspace in Language Models (Anthropic)
• Stripe, Anthropic and OpenAI Are Backing an Effort to Stop Respiratory Infections (MIT Technology Review)
• Anthropic Economic Index Report: Cadences (Anthropic)
• Claude Science, an AI Workbench for Scientists, Is Now Available (Anthropic)
• Redeploying Fable 5 (Anthropic)

Cybersecurity

• AI-Generated Fake Receipts Now Make Up 71% of Expense Fraud (PYMNTS)

Infrastructure and Compute

• OpenAI and Broadcom Unveil LLM-Optimized Inference Chip (OpenAI)
• Improving the Speed and Energy-Efficiency of AI Agents (MIT EECS)
• Meta, Like SpaceX, Looks to Turn Excess AI Compute Into Cash (TechCrunch)

Industry and Culture

• AI’s Brain Is Getting Bloated with AI Content (Axios)
• The A.I.-Design Aesthetic That’s Taking Over the Internet (The New Yorker)
• How ChatGPT Adoption Has Expanded (OpenAI)

Policy and Economy

• The AI Boom’s Historical Warning (Axios)
• AI’s Other Free Speech Fight (Politico)
• The World’s Top Economists Are Sounding the Alarm on AI (The Wall Street Journal)
• The Anthropic Fable Ban Is Over. The Battle Over How to Tame AI Has Just Begun. (The Wall Street Journal)

Workforce and Jobs

• Big Companies Aim to Ease A.I. Transition for American Workers (The New York Times)
• California Launches Tracker for AI-Related Job Losses (Engadget)
• Stop Asking Which Jobs AI Will Replace. Ask This Instead. (Jennifer McClure)
• Will AI Create New Entry-Level Jobs? (CIO Dive)
• The AI Jobs Debate Just Got Messier (TechCrunch)
• Big Tech Has Suddenly Flipped on the AI Jobs Wipeout Scenario (The Wall Street Journal)
• Employers Who Laid Off Workers for AI Are Reversing Their Decisions (CNBC)
• Every Major Tech Layoff in 2026 That Has Name-Checked AI (TechCrunch)
• How Companies Are Managing AI Token Spend (The Wall Street Journal)

Access to The New York Times, The Wall Street Journal, The Washington Post and other paywalled content is available to all students, faculty and staff with a valid Syracuse University NetID. Learn more.

This Issue’s Prompt: The Untapped Assistant

A prompt is how you ask generative AI tools to do something for you (e.g., creating, summarizing, editing or transforming). Treat it like a conversation, using clear language and enough context to get the result you have in mind.

To get more practice, use the generative AI tool of your choice (for example, Microsoft Copilot, OpenAI ChatGPT or Anthropic Claude) to execute the following prompt:

“Based on what you know about my role and the kinds of tasks I typically ask you for help with, what’s one way I could be using you that I probably haven’t tried yet? Be specific—give me a real example I could try this week, not just a general idea.“