System Alerts & Statuses

ITS publishes Notifications (for scheduled downtimes) and Alerts (for unscheduled downtimes or outages) here on the System Status page and by email to the NOTIFY_ITS listserv.

ITS will notify the campus community of any confirmed outage.  Outage alerts will be posted on this page under Unscheduled System Alerts or Scheduled System Downtimes. ITS will notify the campus community when the issue is resolved. Actual problem resolution time can vary, depending on the nature and cause of the disruption.  ITS views any situation that results in a widespread disruption of message delivery as critical, and applies all due resources and effort towards an accurate diagnosis and expeditious resolution of the problem.

Weekly Outage Windows

Information Technology Services (ITS) computing and network systems may be unavailable for weekly routine maintenance activities or upgrades during the day- and time- periods listed below:

  • Tuesday: between 4 a.m. and 7 a.m.
  • Saturday and Sunday: between 6 a.m. and 10 a.m.

Unscheduled System Alerts

Scheduled System Downtimes

Multiple South Campus Apartment Networks to be Unavailable - scheduled

11/24/2025
Description: In order to apply an upgrade, multiple south campus apartment wired and wireless internet connections will be unavailable for up to 10 minutes each some time between between 5:00 a.m. to 7:00 a.m. ET on Monday, November 24, 2025 and Tuesday, November 25, 2025. The affected apartments are 181 Farm Acre, 211 Winding Ridge, 321 Winding Ridge, 220 Small Road, 240 Small Road, 361 Slocum Heights, and 461 Winding Ridge.

Cantor Warehouse Network to be Unavailable - scheduled

12/02/2025
Description: In order to apply an upgrade, Cantor Warehouse wired and wireless internet will be unavailable from 5:00 a.m. to 7:00 a.m. ET on Tuesday, December 2, 2025, and Wednesday, December 3, 2025. The outage will occur one zone at a time for up to 15 minutes per zone.

Shaffer 036E Wired Internet to be Unavailable - scheduled

11/26/2025
Description: In order to apply an upgrade, some devices at Shaffer 036E will be without wired internet from 5:00 a.m. to 7:00 a.m. ET on Wednesday, November 26, 2025.

How to Subscribe to Outage Notification

To receive Notifications and Alerts by email, subscribe to the NOTIFY_ITS listserv:

  1. Click this link: listserv@listserv.syr.edu
  2. Delete the signature line from the body of the email if it is included automatically. You do not need to enter a subject.
  3. Include the following line in the body of the message: subscribe NOTIFY_ITS Your_name
  4. You may omit your name if your email program automatically includes it in your email header.
  5. Send the email.

You will receive a request to confirm your subscription. Click on the confirmation link in the email and you’re done.

Questions?

Information Technology and Services
Phone: (315) 443-2677
Email: help@syr.edu or fill out a help ticket