Advisory: Zoom and Artificial Intelligence

A recent Inside Higher Ed article has spurred discussion about Zoom’s artificial intelligence-based products, including Zoom IQ Meeting Summary and Zoom IQ Team Chat Compose. If the user consents, these programs can use meeting audio, video or chats to train artificial intelligence (AI). Please note that Syracuse University’s enterprise Zoom license does not include Zoom…

The Importance of Keeping Software and Apps Updated for Online Security

By: Andrew McClurg In our increasingly digital world, staying safe online is a priority for individuals and organizations alike. One often overlooked yet crucial aspect of online safety is keeping software and applications up to date. Regular updates released by developers not only enhance features and functionality but also play a pivotal role in safeguarding…

Getting Connected: Tips from ITS

Information Technology Services (ITS) is dedicated to helping you start your computing experience at Syracuse University and providing access to our wide range of computing services and facilities. This guide offers information and instructions for connecting to campus networks, hooking up your television, getting technical support and more. You also can follow us on Instagram…

Digital Accessibility Services

What We Do  Link Digital Accessibility Services include:  Provide consultation, guidance, and resources to the Syracuse University community.  Monitor the accessibility of the University’s digital assets through internal audits.   Conduct and manage accessibility testing for ICT products considered for procurement.  Maintain a comprehensive digital accessibility knowledge base in Answers.  Support a campus-wide network of Digital…

Orange Tracker Migrates to Cloud

We are excited to announce that Orange Tracker (OT) has migrated to an Atlassian cloud-based system, utilizing the Atlassian Jira Service Management (JSM) Cloud platform.    OT data that migrated to JSM Cloud includes:  All existing users (internal and external)  All current projects   All permissions   Email addresses of all OT projects   All filters and sharing…