This message was originally shared to all faculty and staff via email on January 12, 2026.

At a Glance

Each month, Information Technology Services provides tech tips for the Orange community. Pressed for time? Here are this edition’s topics:

Spring Events Schedule

Throughout the Spring 2026 semester, ITS will offer a series of hybrid and online workshops and discussions covering timely technology topics, including generative AI, Microsoft 365 tools and more. Sessions are open to the campus community and designed to help you build practical skills you can use right away.

Upcoming events include:

  • Tech Topics: Microsoft Teams and OneDrive – Jan. 29, 1 to 2 p.m. (Microsoft Teams)
  • AI at Work: Claude Skills – Feb. 11, 9:30 to 10:45 a.m. (Hall of Languages 500 and Microsoft Teams)
  • Tech Topics – March 19, 1 to 2 p.m. (Microsoft Teams)
  • AI at Work – April 15, 9:30 to 10:45 a.m. (Location TBD and Microsoft Teams)

Topics for future sessions will be added as they’re confirmed.

Register online to save your spot and select the sessions you’d like to attend.

    ITS by the Numbers

    From millions of secure network connections to thousands of support requests, research files and learning tools supported, ITS continues to power Syracuse University’s teaching, learning and research every day. Explore ITS by the Numbers to see the scale and impact of our work across campus in 2025. Video.

      Claude Resources

      Already using Claude? Discover tips, guides and short videos on our Claude resources page that help you work smarter and save time by summarizing meetings and connecting Claude with Microsoft 365 tools. The page also highlights ways to use Claude for drafting emails, supporting research and planning projects. Resources.

      Digital Accessibility Tip: Use Ally to Check for Accessibility

      Setting accurate titles and language for PDFs ensures screen readers can properly identify and pronounce content for students who rely on them, and you can easily do this for a file directly in your Blackboard Ultra course using Ally. To learn more about optimizing accessibility for all learners, visit our office hours. Use Ally

      Information Security Tip: Pause Before You Click

      Phishing emails often create urgency—requesting quick action, password resets, or payment updates. Before clicking a link or opening an attachment, pause and check the sender’s email address and hover over links to confirm they’re legitimate. When in doubt, don’t click—report suspicious messages to ITS. Phish Bowl.

      AI Insights

      Explore the latest in artificial intelligence with AI Insights, the newsletter for all things AI. Whether you’re looking to enhance your work with smart tools or simply stay informed, each issue brings you news from higher ed and the tech world and weekly AI tips. Newsletter

      Tech Tips Weekly

      Stay connected and ahead with Tech Tips Weekly—for quick, practical advice to make the most of campus technology. Each week, our new newsletter delivers easy-to-follow how-tos, timely service updates and insider looks at the newest features, tools and resources. Subscribe

      Helpful Resources

      ITS and the campuswide information technology community are available year-round to help with your tech questions. Resources include:

      Academic and administrative IT staff

      Classroom Resource Guide

      ITS Service Center

      Self-Serv NetID and password management portal

      Thank you for reading. Go Orange!