Good Ideas: Assistant Teaching Professor Mona Eikel-Pohen

Mona Eikel-Pohen is an assistant teaching professor of German in the College of Arts and Sciences. With teaching experience ranging from elementary to advanced German, she uses a wide array of methods, strategies and technologies to instill confidence and communicative competence in her students. Continue Reading

Answering the Call: Project Manager Mandy Patti Supports the Campus Response to COVID-19

Since March 2020, ITS has provided critical support to Syracuse University’s COVID-19 response. Since day one, these efforts have included supporting online teaching and learning, providing remote access solutions, delivering customer support and more.

When the University prepared to resume in-person instruction in August 2020, a new challenge emerged: What processes and procedures would be necessary to bring students back to campus safely? With expertise in project management, process improvement and work planning, the ITS Enterprise Process Support (EPS) team is uniquely qualified to address such a challenge. We spoke with EPS project manager Mandy Patti about her continuing support of the University response to COVID-19. Continue Reading