Blog

Since March 2020, ITS has provided critical support to Syracuse University’s COVID-19 response. Since day one, these efforts have included supporting online teaching and learning, providing remote access solutions, delivering customer support and more.

When the University prepared to resume in-person instruction in August 2020, a new challenge emerged: What processes and procedures would be necessary to bring students back to campus safely? With expertise in project management, process improvement and work planning, the ITS Enterprise Process Support (EPS) team is uniquely qualified to address such a challenge. We spoke with EPS project manager Mandy Patti about her continuing support of the University response to COVID-19. Continue Reading

Syracuse University has shifted to online learning for the remainder of the semester. With this in mind, we wanted to remind you of some available resources to ensure you remain connected to your instructors and classmates. Continue Reading

Technology had maintained a constant presence in Michael “Mikey” McCallister’s life for several years before he made the decision to attend Syracuse University, beginning with his involvement on technology project teams in middle school. It was only natural that he would choose to major in Information Management and Technology at the School of Information Studies. 

However, McCallister, a junior, has expanded his passion for technology beyond his studies and made it the central focus of all of his activities outside of the classroom.  Continue Reading

In this week’s Friday Five interview, we talk to new ITS team member Jen Patterson, computer consultant with Academic Computing Services. Continue Reading