Hundreds of information technology professionals work every day to support Orange students, faculty and staff. The University tech community includes the campus-wide reach of Information Technology Services as well as dedicated staff for each school, college and administrative unit.
With a new school year set to begin, we collected some “pro tips” to enhance your technology experience on campus. Continue Reading
Each month, ITS shares helpful tips and tricks with students in the “Orange Online” email series. We also collect this know-how you gotta know now on our blog …
The fall semester is less than two weeks away! The ITS team has worked throughout the summer in anticipation of another successful school year. We can’t wait to welcome you to campus!
If you haven’t left for campus yet, be sure to configure your multi-factor authentication (MFA) methods to ensure you retain access to your University accounts (email, Microsoft applications, etc.). ITS recommends you download and configure the Microsoft Authenticator app on the mobile device you will bring with you. You can learn more about MFA on Answers.
Throughout the semester, our Orange Online messages will provide updates and insights about how you can make the best use of technology. In addition, you can contact the ITS Help Desk (help@syr.edu or 315.443.2677) for any technology-related questions and follow ITS on Instagram for tips and tricks.
This edition’s topics: Continue Reading
ITS has received reports of a new phishing scam that proceeds as follows:
Step 1: A phishing attack goes out from a compromised student’s email. One recent example (subject line: “Attention!!!”) is framed as a message about terminating the recipient’s Office 365 account. The message’s “CLICK HERE TO VERIFY” link takes the recipient to a Google document that asks for credentials and a phone number. Continue Reading
In January 2022, ITS began the process of decommissioning the Syracuse University Remote Access (SURA) VPN configuration. Due to the delayed start of the semester and in order to ensure flexibility for the University community, we provided continued access to SURA to anyone who had used it in the last 30 days.
Effective March 1, remote access via the SURA VPN will no longer be available. You can learn more about remote access on Answers.
Happy 2022 from ITS! We hope you enjoyed some time to rest and re-charge over the last few weeks in preparation for a great spring semester. We have been working with our campus partners to implement some enhancements, which you can read about below. As a reminder, you can contact the ITS Help Desk (help@syr.edu or 315.443.2677) for any technology-related questions and follow ITS on Instagram for tips and tricks. Continue Reading
