Looking Good: MySlice Login Page to Get a Refresh

As of January 5, 2020, MySlice will be integrated with the Syracuse University single sign on (SSO) system. This integration will allow you to log in to multiple platforms (e.g., Blackboard, Degree Works, etc.) with one click while also enjoying a sleeker login experience on desktop and mobile devices thanks to a refreshed login page. Continue Reading

In Their Own Words: ITS Staff Reflect on Their Military Service

Information Technology Services thanks all of the men and women who have served in the United States Armed Forces. We are proud and grateful to have several veterans on our staff. In honor of Veterans Day, we spoke to a few of them to discuss their experiences.

We thank project manager Dan Cohen, information technology architect Lee Badman and project manager Jesse Bickel for their participation in this interview. More important, we thank them for their service. Continue Reading

Enterprise Process Support Team Builds Beds for Children in Need

The saying goes, “you made your bed, now you have to sleep in it.” Earlier this month, though, the Information Technology Services (ITS) Enterprise Process Support team built 12 beds so children in need could sleep in them. Some of the beds were delivered the very next day to local families.

Group photo of the Enterprise Process Support team and ITS support analyst Jon Wright
Back (left to right): Jon Wright, David Hoalcraft, Kathy Kinney, Linda Saul, Susan Watts, Mandy Patti, Dan Cohen. Front: Cindy Hoalcraft. Not pictured: Jesse Bickel.

It was a restorative change of pace for the Enterprise Process Support (EPS) team. As part of the ITS mission to provide an outstanding technology environment for the University, EPS provides consultation and facilitation services to improve business processes across campus. During the team’s annual retreat, EPS got a head start on the Syracuse University 150 Days of Service by volunteering with Sleep in Heavenly Peace.

Sleep in Heavenly Peace is an organization that builds and delivers beds to children who do not have one of their own. According to numbers collected by the group, roughly 3% of American children are without beds.

The Syracuse chapter of Sleep in Heavenly Peace was founded in 2018 and has delivered 565 beds to date. EPS team member Cindy Hoalcraft had previously volunteered with Sleep in Heavenly Peace and suggested it as both a team-building activity and as an opportunity to serve those in need.

ITS support analyst Jon Wright is co-president of the Syracuse chapter of Sleep in Heavenly Peace and helped coordinate the day’s activities.

“My personal faith puts an emphasis on serving others,” Wright said. “The result of trying to help kids get their own beds is that I have found a simple, long-lasting joy doing so.”

EPS director Kathy Kinney said her team felt a similar sense of meaning in the day’s work.

“I think some were quite surprised at the need,” Kinney said. “We all felt good about contributing bedding and building beds for families in our community.”