Orange Online: August 2024 Student Newsletter

This message was originally shared to all students via email on August 8, 2024.
Tech Tips At a Glance

Pressed for time? Information Technology Services (ITS) has you covered. Here are this edition’s topics:


AirOrangeX Wi-Fi Upgrade

ITS staff members are excited to welcome you to campus later this month. When you arrive, you will experience the upgraded AirOrangeX network. Last month, the AirOrangeX wireless network transitioned to a new model that does not require users to log in. Combined with the largest private wireless network in higher education, providing Wi-Fi free of authentication makes Syracuse University the nation’s most connected campus.

Can YOU identify a face created from AI?

Get the answer on the latest “Behind the Monitor” podcast episode featuring Newhouse School of Public Communications Advanced Media Management Program Director Adam Peruta, who discusses various forms of artificial intelligence (AI).

ITS MakerSpace Drives Student

Ahmad Alawaad’s MakerSpace internship at Syracuse University profoundly influenced his decision to study electrical engineering, fostering key skills, relationships and a clear path toward technological innovation.

Digital Map

Explore our digital maps at maps.syracuse.edu, where you can sort locations by type (buidings, parking, etc.). Click “Wayfinding” and select “Show Only Wheelchair Accessible Routes” to find wheelchair-friendly paths.

Answers in the Cloud

Answers has migrated to the cloud, providing improved collaboration, new features and enhanced knowledge management. ITS has compiled a list of frequently asked questions for your reference.

Aira Visual Interpreting Service

ITS is a new access partner with Aira Visual Interpreting Service. This means anyone—including students, faculty, staff, families and other visitors who are blind or have low vision—can use the Aira Explorer mobile app’s on-demand visual interpreting service to navigate the campus environment.

Information Security Tip: MFA

To maintain secure access to your University accounts (email, Microsoft applications, etc.), ITS recommends setting up multi-factor authentication (MFA). Download and configure the Microsoft Authenticator app on your mobile device for enhanced security.

Google Shared Drives

The ability to create Google shared drives has been discontinued for all students. It is recommended that existing shared drive data should be backed up and migrated to Microsoft OneDrive.

System Alerts & Statuses

If you have trouble connecting to a campus website or system, the System Status page on the ITS website can help you determine whether there is an issue with your computer or something else.

Helpful Resources

ITS and the campuswide information technology community are available year-round to help with your tech questions. Resources include:

Thank you for reading. Go Orange!