This message was originally shared to all students via email on January 15, 2026.
Orange Online at a Glance
Each month, Information Technology Services provides tech tips for the Orange community. Pressed for time? Here are this edition’s topics:
- ITS by the Numbers
- Claude Resources
- Digital Accessibility Tip: Ally Makes Content Accessible
- Information Security Tip: Pause Before You Click
- AI Insights
- Tech Tips Weekly
ITS by the Numbers
From millions of secure network connections to thousands of support requests, research files and learning tools supported, ITS continues to power Syracuse University’s teaching, learning and research every day. Explore ITS by the Numbers to see the scale and impact of our work across campus in 2025. Video.
Claude Resources
Already using Claude? Discover tips, guides and short videos on our Claude resources page that help you work smarter and save time by summarizing meetings and connecting Claude with Microsoft 365 tools. The page also highlights ways to use Claude for drafting emails, supporting research and planning projects. Resources.
Digital Accessibility Tip: Ally Makes Content Accessible
Ally is a built-in accessibility tool in Blackboard Ultra that automatically converts course files into multiple formats. Click the Ally icon next to any file to access options like audio, electronic Braille, ePub and Immersive Reader. These formats ensure every student can access materials in the way that works best for them. Use Ally.
Information Security Tip: Pause Before You Click
Phishing emails often create urgency—requesting quick action, password resets, or payment updates. Before clicking a link or opening an attachment, pause and check the sender’s email address and hover over links to confirm they’re legitimate. When in doubt, don’t click—report suspicious messages to ITS. Phish Bowl.
AI Insights
Explore the latest in artificial intelligence with AI Insights, the newsletter for all things AI. Whether you’re looking to enhance your work with smart tools or simply stay informed, each issue brings you news from higher ed and the tech world and weekly AI tips. Newsletter.
Tech Tips Weekly
Stay connected and ahead with Tech Tips Weekly—for quick, practical advice to make the most of campus technology. Each week, our new newsletter delivers easy-to-follow how-tos, timely service updates and insider looks at the newest features, tools and resources. Subscribe.
Helpful Resources
ITS and the campuswide information technology community are available year-round to help with your tech questions. Resources include:
- Answers, a knowledge base for tech-related questions
- The ITS Service Center
- The Self-Serv NetID and password management portal
Thank you for reading. Go Orange!