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About ITS

Information Technology Services (ITS) provides a variety of services and support options for students, faculty, staff and more at Syracuse University. Learn more about ITS support services, including our support hours of operation, how to request assistance and the many IT related services provided by ITS. Note that additional computing support services are also provided by school or college and departmental computing support staff.

News and Headlines

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AI Insights for September 18, 2025

September 24, 2025
This message was originally shared to subscribers September 18, 2025. AI at Work Returns Oct. 9 Join Information Technology Services for AI at Work on Oct. 9 from 1–2:30 p.m. in the K.G. Tan Auditorium (and via Microsoft Teams). This timely discussion will explore the safe, ethical and effective use of generative AI in the workplace and…
AI-generated image of books and resources about AI

AI Insights for September 4, 2025

September 5, 2025
This message was originally shared to subscribers September 4, 2025. AI at Work Returns Oct. 9 Join Information Technology Services for AI at Work on Oct. 9 from 1–2:30 p.m. in the K.G. Tan Auditorium (and via Microsoft Teams). This timely discussion will explore the safe, ethical and effective use of generative AI in the workplace and…

Password Awareness and the World Series of Security

September 5, 2025
Step Up to the Plate: Password Awareness and the World Series of Security  The Major League Baseball Playoffs and World Series are almost here. Whether you are cheering on the Mets, Yankees, or another team dear to your heart, you can make sure your passwords aren’t striking out. Cybercriminals play hardball every day, and the…
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