Tech Tips: October 2025 Faculty/Staff Newsletter

This message was originally shared to all faculty and staff via email on October 2, 2025.

At a Glance

Each month, Information Technology Services provides tech tips for the Orange community. Pressed for time? Here are this edition’s topics:

Claude Enterprise Now Available to All

All students, faculty and staff now have access to Claude Enterprise, an advanced AI assistant from Anthropic. Claude supports research, streamlines tasks, sparks creativity and enhances teaching and learning—advancing our goal of being the most digitally connected campus in America.

Key features include:

  • Higher usage limits for academic work
  • Shareable Projects for collaboration
  • Ability to process 500-plus page documents
  • Learning Mode to support academic integrity
  • Privacy-first design to keep your data secure

With Claude in everyone’s hands, our community is better equipped to explore new ideas, collaborate in fresh ways and build the skills to navigate and shape an AI-driven future. Get Claude now.

    AI at Work 

    Join Information Technology Services for AI at Work on Oct. 9 from 1 to 2:30 p.m. in the K.G. Tan Auditorium (and via Microsoft Teams). This session will explore the safe, ethical and effective use of generative AI in the workplace and classroom. Featured speakers include Associate Professor Johannes Himmelreich (Maxwell School) and representatives from ITS and Deloitte. Register. 

    Generative AI Tools

    Ready to put AI to work? This video shows you how to access Anthropic Claude, Microsoft Copilot and Google Gemini. You’ll learn how to securely log in with your NetID, explore key features of each platform and get step-by-step guidance on safe, effective use. Whether you’re looking to boost productivity or support your research, this video will help you get started. Video.

    October Is Cybersecurity Awareness Month

    Notes From the CISO’s Desk

    Chief Information Security Officer, Chris Croad, highlights how AI is becoming part of everyday life at Syracuse University. He emphasizes using approved tools, protecting sensitive data and staying alert for AI-powered scams and embracing AI’s potential—safely and securely. Read Letter. 

    Cyberattacks and Higher Education

    A June 2025 breach at Columbia University exposed Social Security numbers and other sensitive data, showing how vulnerable even major institutions can be. ITS protects our community with strong defenses, but your role matters too. Use unique passwords, enable MFA and stay alert for phishing. Learn More.

    Empathy Is the Superpower in Cybersecurity

    Cybersecurity isn’t just about firewalls and passwords—it’s about people. Mistakes happen, but responding with empathy instead of blame builds a stronger, safer campus culture. By supporting one another, asking questions and reporting issues quickly, we protect both our data and our community. Stay Protected.

    Password Security: Why Strong Credentials Still Matter

    The massive RockYou2024 leak exposed over 10 billion passwords—many weak, reused, or unchanged for years—reminding us how easily attackers can break into accounts. Protections like MFA and monitoring help, but using long, unique passphrases and update old passwords is the best defense. Secure Passwords.

    Tech Tips Weekly

    Stay connected and ahead with Tech Tips Weekly—for quick, practical advice to make the most of campus technology. Each week, our new newsletter delivers easy-to-follow how-tos, timely service updates and insider looks at the newest features, tools and resources. Subscribe. 

    Digital Accessibility Tip

    Alt text helps convey the purpose of a chart or graph, and pairing it with a text or tabular alternative makes your data far more accessible. Using patterns or labels instead of relying on color alone is also key. Visit Accessible Charts and Graphs for more tips. Office Hours.

    Helpful Resources

    ITS and the campuswide information technology community are available year-round to help with your tech questions. Resources include:

    • Academic and administrative IT staff

    • Classroom Resource Guide

    • ITS Service Center

    • Self-Serv NetID and password management portal

    Thank you for reading. Go Orange!