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Coming Soon to Your Microsoft Outlook: PhishNotify

The ITS Information Security team is excited to announce the upcoming deployment of the PhishNotify button from Infosec as part of our ongoing efforts to build a security culture on campus. This new tool will empower the campus community to quickly and easily report suspected phishing emails, enhancing our collective defense against cyber threats.

What Is the PhishNotify Button?

The PhishNotify button is a simple yet powerful tool integrated into Microsoft Outlook, our email client. If you receive a suspicious email, you can click the PhishNotify button to report it instantly. This action will send the email to our IT security team for further analysis and help us protect our campus from potential cyber threats. This button will also provide the functionality for ITS to conduct phishing simulations that will help you become more experienced with spotting and reporting phishing emails.

Why Is This Important?

Phishing attacks are a common and dangerous threat that can lead to data breaches, financial loss and compromised personal information. By using the PhishNotify button, you contribute to our collective security by identifying and stopping these threats before they cause harm.

New Sign In Screen Launching Sept. 17

Effective Sept. 17, the Microsoft Sign-In experience for Syracuse University students, faculty and staff will feature a new look that reflects University branding guidelines. The new Sign-In screen will help users distinguish between the University-sanctioned portal and other Sign-In screens that might be for personal accounts or malicious sites designed to trick users into revealing their account information. Other features of the updated Sign-In screen include a link to netid.syr.edu to get help with account access and the ability to add news alerts or other information.

The new look will be consistent across desktop, phones and tablet devices:

Current sign-in screen
Current Sign In screen.
New sign-in screen for desktops
New Sign In screen for desktops.
New sign-in screen for phones
New Sign In screen for smartphones.
New sign-in screen for tablets
New Sign In screen for tablets.

The Digital Experience at Syracuse University

The following message from  Senior Vice President and Chief Digital Officer Jeff Rubin was initially sent to all students, faculty and staff on Aug. 29, 2024.

Senior Vice President and Chief Digital Officer Jeff Rubin
Senior Vice President and Chief Digital Officer Jeff Rubin

Welcome to the fall semester! Whether you are a student, faculty member or staff member at Syracuse University, the start of a new academic year is full of excitement and opportunity.

This is particularly true today. As the University’s senior vice president of digital transformation and chief digital officer (as well as an alumnus and a School of Information Studies faculty member), I am proud to say that we believe Syracuse University is the nation’s most connected campus. Continue Reading

Orange Online: August 2024 Student Newsletter

This message was originally shared to all students via email on August 8, 2024.
Tech Tips At a Glance

Pressed for time? Information Technology Services (ITS) has you covered. Here are this edition’s topics:


AirOrangeX Wi-Fi Upgrade

ITS staff members are excited to welcome you to campus later this month. When you arrive, you will experience the upgraded AirOrangeX network. Last month, the AirOrangeX wireless network transitioned to a new model that does not require users to log in. Combined with the largest private wireless network in higher education, providing Wi-Fi free of authentication makes Syracuse University the nation’s most connected campus.

Can YOU identify a face created from AI?

Get the answer on the latest “Behind the Monitor” podcast episode featuring Newhouse School of Public Communications Advanced Media Management Program Director Adam Peruta, who discusses various forms of artificial intelligence (AI).

ITS MakerSpace Drives Student

Ahmad Alawaad’s MakerSpace internship at Syracuse University profoundly influenced his decision to study electrical engineering, fostering key skills, relationships and a clear path toward technological innovation.

Digital Map

Explore our digital maps at maps.syracuse.edu, where you can sort locations by type (buidings, parking, etc.). Click “Wayfinding” and select “Show Only Wheelchair Accessible Routes” to find wheelchair-friendly paths.

Answers in the Cloud

Answers has migrated to the cloud, providing improved collaboration, new features and enhanced knowledge management. ITS has compiled a list of frequently asked questions for your reference.

Aira Visual Interpreting Service

ITS is a new access partner with Aira Visual Interpreting Service. This means anyone—including students, faculty, staff, families and other visitors who are blind or have low vision—can use the Aira Explorer mobile app’s on-demand visual interpreting service to navigate the campus environment.

Information Security Tip: MFA

To maintain secure access to your University accounts (email, Microsoft applications, etc.), ITS recommends setting up multi-factor authentication (MFA). Download and configure the Microsoft Authenticator app on your mobile device for enhanced security.

Google Shared Drives

The ability to create Google shared drives has been discontinued for all students. It is recommended that existing shared drive data should be backed up and migrated to Microsoft OneDrive.

System Alerts & Statuses

If you have trouble connecting to a campus website or system, the System Status page on the ITS website can help you determine whether there is an issue with your computer or something else.

Helpful Resources

ITS and the campuswide information technology community are available year-round to help with your tech questions. Resources include:

Thank you for reading. Go Orange!

Tech Tips: August 2024 Faculty and Staff Newsletter

This message was originally shared to all faculty and staff via email on August 8, 2024.

 Tech Tips At a Glance

Pressed for time? Information Technology Services (ITS) has you covered. Here are this edition’s topics:


Blackboard Ultra Course View Transition

Beginning Fall 2024, all University Blackboard courses will be offered in Ultra Course View. The ITS Online Learning Services team will continue to provide a diverse set of resources during the transition, including synchronous training opportunities and asynchronous materials.

Get Started with Gradescope

Join the “Get Started with Gradescope” workshop on Tuesday, Aug. 20, from 1-2 p.m. Learn to integrate Gradescope with Blackboard, set up assignments, grade efficiently and use analytics. Register online or watch the recording later. For details, visit Syracuse University’s Gradescope webpage.

Computing 101 Workshop

The Open-Source Program Office will host an in-person Computing 101 Workshop Aug. 12-15, covering computing basics and Python with lectures and labs. Open to students, faculty and staff.

Answers Moves to Cloud

Answers has migrated to the cloud, providing improved collaboration, new features and enhanced knowledge management. ITS has compiled a list of frequently asked questions for your reference.

AirOrangeX Upgrade

AirOrangeX’s upgrade eliminates login requirements, combining with the largest private network in higher education to make Syracuse University the most connected campus nationwide, offering seamless wireless access.

Google Shared Drives

Faculty or staff may now create shared drives in Google Workspace by request for academic purposes only. Students are no longer able to create Google shared drives. To request a new shared drive, please submit an Orange Tracker form.

Aira Visual Interpreting Service

ITS is a new access partner with Aira Visual Interpreting Service. This means anyone—including students, faculty, staff, families and other visitors who are blind or have low vision—can use the Aira Explorer mobile app’s on-demand visual interpreting service to navigate the campus environment.

Information Security Tip: MFA

To maintain secure access to your University accounts (email, Microsoft applications, etc.), ITS recommends setting up multi-factor authentication (MFA). Download and configure the Microsoft Authenticator app on your mobile device for enhanced security.

Digital Map

Explore our digital maps at maps.syracuse.edu, where you can sort locations by type (buildings, parking, etc.). Click “Wayfinding” and select “Show Only Wheelchair Accessible Routes” to find wheelchair-friendly paths.

System Alerts & Statuses

If you have trouble connecting to a campus website or system, the System Status page on the ITS website can help you determine whether there is an issue with your computer or something else.

University Directory Information in Outlook

Do you need to find contact information for someone at the University? You can use Outlook’s “Search” feature to find contact information for faculty, staff and students.

Helpful Resources

ITS and the campuswide information technology community are available year-round to help with your tech questions. Resources include:

Thank you for reading. Go Orange!